Software Engineer Specialist (Salesforce)

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

NOTE: This position is hybrid (3 days onsite) at our FIS Office locations in Jacksonville (Florida), Atlanta (Georgia), New York City (New York) & Milwaukee (Wisconsin).

About the role:
We are seeking an accomplished Salesforce Developer Lead with 12+ years of experience in Salesforce development, customization, and solution delivery. The ideal candidate will possess strong expertise in Salesforce Agentforce, Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud, as well as proven integration experience connecting Salesforce to enterprise applications and external systems. This role requires a blend of hands-on development, technical leadership, and solution design to deliver scalable, high-quality Salesforce solutions that drive business success.
 

What you will be doing:

• Lead the design, development, and deployment of custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and APIs.

• Provide technical leadership to a team of Salesforce developers, ensuring adherence to coding standards, best practices, and scalable design patterns.

• Collaborate with architects, admins, and business stakeholders to translate requirements into technical solutions.

• Build and optimize solutions across Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud.

• Leverage Salesforce Agentforce to enhance agent productivity, AI-driven workflows, and customer engagement.

• Design and implement integrations between Salesforce and external systems using REST/SOAP APIs, middleware (e.g., MuleSoft, Dell Boomi, Informatica), and event-driven architectures.

• Implement and manage data management strategies, including data modeling, integration, governance, and quality assurance.

• Oversee environment management, including sandbox strategy, refresh cycles, and alignment across development, QA, UAT, and production.

• Collaborate with DevOps teams to implement CI/CD pipelines using tools like Copado, Gearset, or Flosum.

• Provide production support and troubleshooting complex Salesforce issues, ensuring minimal downtime.

• Mentor junior developers and foster a culture of continuous learning and innovation.

What you Bring:

• 12+ years of experience in Salesforce development and solution delivery.

• Proven expertise in Agentforce, Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud.

• Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs.

• Extensive integration experience with REST/SOAP APIs, middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.), and event-driven architectures.

• Experience with Salesforce data modeling, integration patterns, and security best practices.

• Hands-on experience with DevOps tools (Copado, Gearset, Flosum) and Git-based version control.

• Salesforce certifications: Platform Developer II required; Application Architect or System Architect preferred.

• Strong understanding of Agile/Scrum methodologies.

• Excellent communication, leadership, and problem-solving skills.

Added Bonus if you have:

• Experience with Salesforce Agentforce (AI-driven agent productivity).

• Hands-on exposure to Sales Cloud, Service Cloud, and Experience Cloud.

• Experience with multi-org environments and complex integration landscapes.

• Familiarity with Jira, Confluence, and other project management tools.

• Ability to work independently and manage multiple priorities.

• Experience leading large-scale Salesforce development teams and projects.

• Familiarity with event-driven architecture and real-time integrations.

• Strong analytical mindset with the ability to balance technical depth and business priorities.

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment

• Diverse and collaborative atmosphere

• Professional and personal development resources

• Opportunities to volunteer and support charities

• Competitive salary and benefits

NOTE: This position is hybrid (3 days onsite) at our FIS Office locations in Jacksonville (Florida), Atlanta (Georgia), New York City (New York) & Milwaukee (Wisconsin).

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $119,560.00 - $200,840.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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