Software Engineer, Site Reliability

Kensho is S&P Global's hub for AI innovation and transformation. With expertise in Machine Learning and data discovery, we develop and deploy novel solutions for S&P Global and its customers worldwide. Our solutions help businesses harness the power of data and Artificial Intelligence to innovate and drive progress. Kensho's solutions and research focus on speech recognition, entity linking, document extraction, automated database linking, text classification, natural language processing, and more.
As a Software Engineer, Site Reliability (SRE) at Kensho, you will ensure that Kensho's services, both internally-critical and customer-facing, have reliability and uptime based on users' expectations. You will work closely with our team of Infrastructure and Application Engineers to come up with scalable solutions. You will also be working with Technical Architects, Product and Engineering Managers and Application Developers to ensure stability and identify critical improvements.
Are you a SRE who is a thoughtful, collaborative, and dynamic technologist who loves building the infrastructure that helps others do their jobs more effectively and efficiently? If so, we would love to help you excel here at Kensho. We take pride in our team-based, tightly-knit startup Kenshin community that provides our employees with a collaborative, communicative environment that brings transparency to the biggest challenges in data.
At Kensho, we hire talented people and give them the freedom, support, and resources needed to accomplish our shared goals. We believe in flexibility-first and give our employees the opportunity to work from where they feel most productive and engaged (must be in the United States). We also value in-person collaboration, so there may be times when travel to one of our Kensho hubs (e.g., Cambridge, MA or NYC) will be required for team meetings or company events.
Kensho states that the anticipated base salary range for the position is 140k-175k. In addition, this role is eligible for an annual incentive bonus and equity plans. At Kensho, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
What You'll Do:

• You will run and stabilize Kensho's production services that support critical financial applications and backend processes
• You will monitor, maintain and help scale services that are integrated into S&P's platform
• You will manage end-to-end availability and performance of critical services and build automation to prevent problem recurrence
• You will add, tune and maintain alert configurations and documentation as needed
• You will design and build advanced automated operational and deployment frameworks alongside tooling and infrastructure to help engineering teams measure and increase their velocity
• You will cultivate full-team participation in high quality, thoughtful software
• You will participate in on-call/production support
• You will develop/adapt tools and applications to automate tasks

What You'll Need:

• SOFTWARE DEVELOPMENT EXPERIENCE developing/building a scalable application is necessary.
• You have 4+ years of experience.
• You have strong experience with coding and debugging and have developed a large application/service.
• You are fluent in any two or more modern programming languages (Python, Java, Go, C++, etc.)
• You demonstrate a practical understanding of algorithms, data structures, and design patterns.
• You also have DevOps experience and can demonstrate skills in engineering and supporting production services in a modern, containerized cloud environment.
• Scalable testing, automation, continuous integration frameworks and best practices

Technologies We Like:

• Kubernetes, Envoy, Jenkins, Git, Docker, Kafka, Prometheus, Kibana, Elasticsearch, Grafana, Postgres, Terraform

How to Really Get Our Attention:

• You have been a major technical contributor in a big project
• Your open source projects show innovation and initiative
• You have research, publications, and patents, if any

At Kensho, we pride ourselves on providing top-of-market benefits, including:

• Medical, Dental, and Vision insurance
• 100% company paid premiums
• Unlimited Paid Time Off
• 26 weeks of 100% paid Parental Leave (paternity and maternity)
• 401(k) plan with 6% employer matching
• Generous company matching on donations to non-profit charities
• Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences
• Plentiful snacks, drinks, and regularly catered lunches
• Dog-friendly office (CAM office)
• Bike sharing program memberships
• Compassion leave and elder care leave
• Mentoring and additional learning opportunities
• Opportunity to expand professional network and participate in conferences and events

We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Job ID: 316694
Posted On: 2025-05-29
Location: Cambridge, Massachusetts, United States