Software Engineer Seniors

Job Description

FIS Management Services, LLC seeks Software Engineer Seniors in Jacksonville, FL to analyze, design, program, debug, and modify software enhancements and/or new products used in local, networked or internet related computer programs. Interact with product managers and/or uses to define system requirements and/or necessary modifications. Participate in software design meetings and analyzes user needs to determine technical requirements. Write technical specifications based on conceptual design and stated business requirements. Write code, completes programming, and performs testing and debugging of applications using

current programming languages and technologies. Complete documentation and procedures for installation and maintenance. Train and communicate with internal client training, client relationship and sales teams on systems and applications (where needed) May be responsible for developing or executing project plans, budgets, and schedules and for documenting work and results. May deliver informational and decision seeking presentations to technical and business groups to internal and/or external audiences. 

REQUIREMENTS: Bachelor’s degree or foreign equivalent in Information Technology or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: utilizing application tools including Nuance Development Framework (NDF), and IVR (interactive voice response) technologies for intelligent IVR; utilizing VoiceXML concepts and technologies for creating distributed voice applications ; designing and developing IVR applications; implementing and managing business requirements for translation to architecture/software development; working with Software Development Life Cycle (SDLC) including Requirement Analysis, Implementation, and Testing in Contact Center applications. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS:  Please apply directly through our website by clicking on “Apply Now.”

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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