Software Engineer, Reliability Engineering

Grammarly is excited to offer a remote-first hybrid working model. Grammarly team members in this role must be based in Germany, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The opportunity 

To achieve our ambitious goals, we’re looking for a Software Engineer to join our Reliability Engineering team as part of the wider Engineering Platform team. This role will build world-class, secure, and reliable cloud-native infrastructure solutions for Grammarly engineers that will scale with our user base.

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As a Reliability Engineer, you will be a key player in building and enhancing the reliability and observability of our services across the engineering organization. You will be part of a centralized team focused on improving incident management, introducing auto-scaling and resilience mechanisms, conducting chaos testing, and self-healing. Your work will be instrumental in establishing a center of excellence for reliability, establishing and evangelizing best practices, and developing tools to scale these practices across all engineering teams.

In this role, you will:

• Use modern infrastructure management tools and services like AWS to build a massively scalable platform for Grammarly’s services.
• Be an ambassador for Operational Excellence - building and continually improving incident management tooling and processes.
• Implement proactive reliability improvements to reduce manual intervention and increase reliability. This includes automated deployment improvements, canary analysis, self-healing mechanisms, and autoscaling.
• Manage cloud-native infrastructure solutions, such as cross-service infrastructure, Kubernetes clusters and deployments, auto-scaling tool sets, and service discovery.
• Build solutions and frameworks to spin up, test, deploy, and observe Grammarly’s service reliability.
• Participate in on-call incident response and escalation procedures.

Qualifications

• Has a minimum of 7 years of experience managing live production SaaS environments with high load.
• Is experienced in working on a centralized reliability or SRE team configuration.
• Hands-on experience with cloud-native infrastructure solutions such as container orchestration and service discovery in Kubernetes-based environments.
• Background in software development or engineering roles with a focus on reliability.
• Is knowledgeable on all things Reliability and how to scale those solutions across the engineering organization.
• Is knowledgeable of AWS —or has deep expertise in Azure or GCP and is willing to learn AWS quickly.
• Can deliver maintainable and high-quality code in Go or other languages.
• Can communicate well and collaborate effectively, empathetically, and proactively on a tightly integrated team.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Support for you, professionally and personally

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 
• Comprehensive benefits for candidates based in Germany: Grammarly offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness, and pet care stipends, learning and development opportunities, and more.

For more details about the personal data Grammarly collects during the recruitment process, for what purposes, and how you can address your rights, please see the Grammarly Data Privacy Notice for Candidates here.

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