Software Engineer – Microsoft Dynamics 365 & Power Platform (.NET)

Synechron is seeking a Software Engineer – Microsoft Dynamics 365 with strong expertise in the Microsoft Power Platform ecosystem. The role is suited to an experienced Microsoft Dynamics 365 professional who has transitioned from a traditional .NET development background into a Power Platform-focused engineering role.

The successful candidate will design, develop, customize, integrate, and support enterprise solutions using Microsoft Dynamics 365, Dataverse, Power Apps, and related Microsoft technologies. The role contributes to business objectives by delivering scalable applications, improving process automation, supporting low-code/no-code adoption, and helping stakeholders meet operational and customer-service requirements.

Software Requirements

Required Software Skills

• Microsoft Dynamics 365: Strong hands-on experience designing, configuring, customizing, developing, and supporting enterprise business applications.

• Microsoft Power Platform: Practical experience with the platform ecosystem, including application development, automation, and solution configuration.

• Power Apps: Hands-on experience building and maintaining business applications, including model-driven and/or canvas applications.

• Microsoft Dataverse: Experience designing data models, managing tables, relationships, business rules, security roles, and solution components.

• .NET Development: Professional background in .NET development, including experience that supports integration, customization, troubleshooting, or extension of enterprise applications.

• Microsoft ecosystem integrations: Experience developing or supporting integrations across Microsoft technologies.

• Enterprise application development: Experience designing and implementing scalable business applications.

• Development and support tools: Experience using appropriate tools for debugging, source control, deployment, monitoring, and application support.

Preferred Software Skills

• Dynamics 365 Customer Service: Experience configuring, enhancing, or supporting the module.

• Dynamics 365 Contact Center: Experience with the module is preferred.

• Microsoft Fabric: Experience with Fabric or willingness to work on Fabric-based solutions.

• Low-code/no-code development: Exposure to developing and maintaining solutions using low-code/no-code practices.

• Microsoft Dynamics 365 and Power Platform certifications: Relevant certifications are a plus.

• Additional Microsoft Power Platform capabilities: Experience with related platform services used for workflow automation, integration, reporting, or enterprise solution delivery.

Overall Responsibilities

• Design, develop, configure, customize, and support solutions using Microsoft Dynamics 365 and the Power Platform.

• Build and maintain applications using Power Apps and Dataverse, ensuring that solutions meet functional, technical, security, and performance requirements.

• Configure and enhance Dynamics 365 applications to address documented business requirements and improve operational workflows.

• Develop integrations and automate business processes across Microsoft technologies using appropriate application programming interfaces, connectors, services, and integration patterns.

• Apply .NET development experience to support extensions, integrations, custom components, troubleshooting, and maintainable enterprise solutions.

• Collaborate with business stakeholders, solution designers, project teams, and technical teams to clarify requirements and deliver scalable solutions.

• Participate in solution design, technical estimation, development, testing, deployment, troubleshooting, performance optimization, and production support activities.

• Investigate defects and incidents, identify root causes, implement corrective actions, and document resolutions.

• Contribute to the adoption of low-code/no-code development practices while applying appropriate governance, maintainability, security, and quality standards.

• Support knowledge sharing, technical documentation, reusable solution components, and consistent engineering practices.

• Consider sustainability by promoting efficient application design, responsible use of cloud resources, reusable components, and solutions that reduce unnecessary processing and maintenance effort.

• Deliver solutions that meet agreed scope, quality standards, timelines, support requirements, and measurable business outcomes.

Technical Skills (By Category)

Programming Languages

Essential

• .NET development experience relevant to enterprise applications, integrations, customizations, debugging, and support.

• Practical understanding of programming concepts required to extend, troubleshoot, and maintain Dynamics 365 and Power Platform solutions.

• Ability to work with configuration, expressions, formulas, or scripting approaches used within Power Apps and Dataverse solutions.

Preferred

• Experience developing custom components, integration services, plugins, or extensions for Microsoft Dynamics 365.

• Experience with web service development or other programming approaches used in Microsoft ecosystem integrations.

Databases/Data Management

Essential

• Hands-on experience with Microsoft Dataverse.

• Ability to design data models, tables, columns, relationships, business rules, and solution components.

• Understanding of data quality, data validation, data access, data migration, and maintainable data structures.

• Experience supporting enterprise business applications with structured and governed data.

Preferred

• Experience with data integration, transformation, reporting, or analytics solutions involving Microsoft technologies.

• Experience with Microsoft Fabric or willingness to develop skills in Fabric-based data solutions.

Cloud Technologies

Essential

• Experience working with cloud-based Microsoft Dynamics 365 and Power Platform solutions.

• Understanding of cloud application configuration, environments, solution management, deployment, monitoring, and support.

• Ability to consider scalability, availability, performance, and maintainability when designing solutions.

Preferred

• Experience with Microsoft Fabric-based solutions.

• Exposure to cloud integration services, managed connectors, or related Microsoft cloud capabilities.

Frameworks and Libraries

Essential

• Microsoft Dynamics 365 application framework and configuration capabilities.

• Microsoft Power Platform, including Power Apps and Dataverse.

• Frameworks, connectors, and services required to integrate Dynamics 365 and Power Platform with Microsoft technologies.

• Understanding of reusable solution components and enterprise application design practices.

Preferred

• Dynamics 365 Customer Service and/or Contact Center frameworks and capabilities.

• Low-code/no-code development frameworks and reusable automation patterns.

• Experience with custom Power Platform components or Dynamics 365 extensions.

Development Tools and Methodologies

Essential

• Experience with development, debugging, testing, deployment, source control, and application support tools.

• Ability to participate in requirements analysis, solution design, code or configuration reviews, defect resolution, and performance optimization.

• Understanding of structured development and release practices for enterprise applications.

• Experience working with iterative delivery, issue tracking, documentation, and stakeholder feedback.

Preferred

• Experience implementing governance and adoption practices for low-code/no-code development.

• Experience with automated testing, continuous integration, continuous delivery, or environment-based deployment practices.

• Experience creating technical documentation, reusable templates, and implementation standards.

Security Protocols

Essential

• Understanding of security roles, permissions, access controls, environment management, and data protection within Dynamics 365, Dataverse, and Power Platform.

• Ability to design solutions that follow organizational security, privacy, compliance, and governance requirements.

• Experience identifying and resolving access, authentication, authorization, or data-visibility issues.

Preferred

• Experience applying security considerations to Microsoft ecosystem integrations.

• Exposure to enterprise identity, authentication, and secure API integration practices.

Experience Requirements

• Minimum experience: 5+ years of professional experience in software engineering, enterprise application development, Microsoft Dynamics 365, Power Platform, or related roles.

• Required domain experience: Strong experience with Microsoft Dynamics 365, Power Apps, Dataverse, enterprise business applications, integrations, troubleshooting, and application support.

• Required career pathway: A background in traditional .NET development with a successful transition into Power Platform engineering.

• Required delivery experience: Demonstrated experience designing and implementing scalable solutions that address documented business requirements.

• Preferred industry experience: Experience delivering technology solutions in enterprise, customer service, contact center, operations, financial services, or other business-process-focused environments.

• Preferred product experience: Experience with Dynamics 365 Customer Service and/or Contact Center, low-code/no-code solution development, Microsoft Fabric, and integrations within the Microsoft ecosystem.

• Alternative experience pathways: Candidates may qualify through equivalent practical experience demonstrated by successful delivery of Dynamics 365 and Power Platform solutions, even if their degree, job title, or career progression differs from the stated pathway.

• Outcome evidence: Candidates should be able to demonstrate measurable contributions such as successful application delivery, improved process automation, resolved production issues, enhanced performance, improved data quality, or increased adoption of reusable platform solutions.

Day-to-Day Activities

• Design, configure, develop, test, debug, and support Dynamics 365, Power Apps, and Dataverse solutions based on agreed requirements.

• Participate in requirement discussions, solution-design sessions, stand-ups, reviews, and regular collaboration with business stakeholders and technical teams.

• Deliver application features, integrations, automation, documentation, defect fixes, deployment activities, performance improvements, and support outcomes.

• Make technical decisions within assigned scope, escalate risks appropriately, and take responsibility for solution quality, maintainability, security, and delivery commitments.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field; equivalent practical experience in software engineering or enterprise application development may be considered.

• At least 5+ years of relevant professional experience, including strong Microsoft Dynamics 365 and Power Platform experience.

• A demonstrated .NET development background with a successful transition into Power Platform-focused engineering.

• Relevant Microsoft certifications in Dynamics 365 or Power Platform are preferred but not mandatory.

• Complete role-relevant training and maintain continuous professional development in Dynamics 365, Power Platform, Dataverse, Microsoft Fabric, integration practices, security, and low-code/no-code solution delivery.

Professional Competencies

• Apply critical thinking, structured analysis, debugging, and root-cause investigation to resolve technical and business application issues.

• Collaborate effectively with engineering teams, business stakeholders, technical specialists, and project participants to deliver shared outcomes.

• Communicate requirements, technical decisions, risks, dependencies, and solution impacts clearly to audiences with different levels of technical knowledge.

• Adapt to evolving Microsoft Dynamics 365, Power Platform, Dataverse, integration, and Microsoft Fabric capabilities through continuous learning.

• Identify opportunities for innovation, process automation, reusable components, low-code/no-code adoption, and sustainable solution design.

• Manage time, priorities, delivery commitments, support responsibilities, and competing requirements using clear planning and timely escalation.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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