Software Engineer, Implementations (Austin Remote)

Implement and deploy the product that powers better access to banking

The Prelim team is seeking a Software Engineer, Implementations to join our (small, but growing!) team. As a member of our team, you will have the opportunity to help increase access to banking for millions of people. If you're passionate about engineering and eager to be part of a fast-paced remote startup culture, we encourage you to apply to join our team today!

As a Software Engineer, Implementations at Prelim, you will be responsible for implementing, deploying and supporting the platform that powers digital account opening for banks across the world. You will work closely with Prelim's customers and customer success, helping big and small banks deploy our product by configuring our platform, debugging integration issues and shipping fixes.

Key Responsibilities:

• Own the onboarding of customers and ensuring their success using Prelim
• Be a thought partner to Prelim customers to help them build out complex forms for new teams and use cases 
• Tackle technical limitations or opportunities in Prelim that need solving via code (e.g. a bug, a missing feature, etc.) or partner with our product engineering teams to tackle the problem
• Be the voice of our customers and represent their needs to the rest of the organization
• Present the results of our work to a wide ranging audience from engineers to C-suite executives
• Demo Prelim and answer questions about how to make the best use of the product 
• Create technical content to demonstrate best practices
• Suss out the blockers for a customer in adopting Prelim — and overcome them through content, education, product improvements, and training 
• Serve as the primary, ongoing technical point of contact for our users
• Help interview and grow the implementation engineering team

Qualifications:

• Experience with client facing communication
• Strong experience with REST & SOAP integrations
• Experience with back-end technologies such as Node.js, Python, or Ruby
• Experience with databases such as PostgreSQL
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities

About Prelim:

Prelim is a cutting-edge software provider that specializes in customer onboarding for banks. Our platform is designed to streamline the account opening process for both consumers and businesses, increasing speed-to-market and improving the customer experience.

We pride ourselves on being a forward-thinking and innovative company, always on the lookout for new ways to improve our offerings and stay ahead of the curve in the banking industry. Our small team is made up of passionate and dedicated individuals who are committed to delivering exceptional results for our clients.

As a member of the Prelim team, you will have the opportunity to work with cutting-edge technology and be at the forefront of the digital account opening industry. You will have the chance to work with a diverse range of clients, including some of the biggest names in the banking industry, and have an outsized impact.

We offer a fast-paced and dynamic work environment, with ample opportunities for growth and advancement. If you're excited to be part of a team that is shaping the future of the banking industry, then we encourage you to apply to join us at Prelim. We are looking for individuals who are driven, ambitious, and excited about the opportunity to make a real impact in the digital account opening industry.

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