Software Engineer III - SRE

Posted Yesterday
Be an Early Applicant
Bournemouth, Dorset, England, GBR
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Design, implement, and maintain reliable, scalable systems and automation for deployments, monitoring, and operations. Troubleshoot production incidents, implement infrastructure/configuration as code, use SLOs/SLIs to prevent customer impact, and collaborate with development teams while documenting processes and sharing knowledge.
Summary Generated by Built In

Being at the forefront of a rapidly evolving technology landscape offers an unparalleled opportunity to use your skills to drive innovation and modernize some of the world’s most complex, mission-critical systems.

As a Software Engineer III at JPMorgan Chase in Corporate and Investment Bank Payments Technology – Account Services, you will address complex business challenges by developing clear and effective solutions. You will be responsible for ensuring the reliability, availability, and performance of critical systems and services through advanced troubleshooting, automation, and monitoring, while working closely with development teams. Your proficiency in end-to-end operations, system reliability, and scalability will position you as a vital contributor to your team's operational success.

 

Job responsibilities

  • Design, develop, and implement robust software solutions, applying creative problem-solving to optimize system reliability and performance.
  • Develop and maintain automation tools for deployment, monitoring, and operations to reduce manual intervention.
  • Monitor system performance, proactively address potential issues, and troubleshoot complex production incidents.
  • Implements infrastructure, configuration, and network as code for the applications and platforms.
  • Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
  • Collaborate with development teams and stakeholders to enhance system reliability, scalability, and performance.
  • Utilize service level indicators and objectives to anticipate and resolve issues before they impact customers.
  • Document processes, share knowledge, and contribute to communities of practice and emerging technologies.
  • Foster a team culture of diversity, inclusion, and respect.

Required qualifications, capabilities, and skills

  • Experience in Software Engineering, DevOps, or related fields.
  • Strong hands-on experience with cloud platforms such as AWS, Azure, or GCP.
  • Solid understanding of agile practices, including CI/CD, application resiliency, and security.
  • Proficient in at least one programming language (e.g., Python, Java/Spring Boot, .NET).
  • Experience with infrastructure as code tools (Terraform, CloudFormation, etc.).
  • Strong knowledge of Linux/Unix systems.
  • Experience with observability and monitoring tools (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk).
  • Familiarity with CI/CD tools (e.g., Jenkins, GitLab) and container orchestration (e.g., Docker, Kubernetes, ECS).
  • Understanding of networking fundamentals and troubleshooting.
  • Strong communication skills with the ability to present information clearly and work independently or in teams.
  • Proactive in identifying and overcoming obstacles, with a passion for learning and innovation.


Preferred qualifications, capabilities, and skills

  • Experience with large-scale distributed systems.
  • Knowledge of networking and security best practices.
  • Strong communication and collaboration skills
     
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Experience in Software Engineering, DevOps, or related fields
  • Hands-on experience with cloud platforms (AWS, Azure, or GCP)
  • Solid understanding of agile practices, CI/CD, application resiliency, and security
  • Proficient in at least one programming language (Python, Java/Spring Boot, .NET)
  • Experience with infrastructure as code tools (Terraform, CloudFormation, etc.)
  • Strong knowledge of Linux/Unix systems
  • Experience with observability and monitoring tools (Grafana, Dynatrace, Prometheus, Datadog, Splunk)
  • Familiarity with CI/CD tools (Jenkins, GitLab) and container orchestration (Docker, Kubernetes, ECS)
  • Understanding of networking fundamentals and troubleshooting
  • Strong communication skills and ability to work independently or in teams
  • Experience with large-scale distributed systems
  • Knowledge of networking and security best practices

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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