There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your engineering skills to drive innovation, stability, and resiliency across highly available platforms.
As a Software Engineer III – Site Reliability Engineering (SRE) at JPMorganChase within Asset and Wealth Management, you will combine strong backend engineering fundamentals with SRE practices to improve end-to-end service availability, scalability, and operational excellence. You will design and deliver production-grade software, build automation to reduce toil, and strengthen reliability through well-defined observability, incident response, and continuous delivery practices.
As a seasoned member of an agile team, you will decompose ambiguous reliability challenges into clear, iterative improvements—delivered through code and infrastructure-as-code.
Job Responsibilities
- Build and evolve backend services and reliability tooling with a focus on operational stability, resiliency, and maintainability.
- Design, implement, and improve reliability practices using automated continuous integration and continuous delivery (CI/CD) pipelines.
- Implement infrastructure, configuration, and network as code for the applications and platforms in your remit.
- Establish and operationalize observability—white-box/black-box monitoring, telemetry, SLI/SLO definition, alerting strategies, and error budgets—and use these signals to prioritize reliability work.
- Collaborate with software engineers, stakeholders, and production support partners to resolve complex problems and proactively address issues before they impact customers.
- Participate in Major Incident Management (MIM): lead or support triage and stakeholder communications, coordinate cross-team resolution, and drive post-incident reviews that deliver measurable resiliency improvements.
- Use enterprise-authorized AI capabilities to accelerate incident triage, troubleshooting, and post-incident analysis—validating outputs and handling operational data per sensitivity and security requirements.
- Identify recurring toil and reliability risks, prioritize reusable solutions over one-off fixes, and track outcomes tied to SLOs and stability KPIs.
- Formal training or certification in software engineering/SRE concepts and 3+ years of applied experience.
- SRE mindset and working knowledge of reliability principles, including availability, scalability, incident management, and iterative improvement.
- Strong backend engineering experience and the ability to deliver secure, high-quality production code.
- Proficiency in Python or Go (preferred), or another modern language with willingness to ramp quickly.
- Hands-on experience with system design, application development, testing, and operational stability in a large-scale distributed environment.
- Observability experience, including telemetry collection, monitoring, and SLO-based alerting.
- Strong communication skills in English, with the ability to collaborate across teams and clearly document operational and technical decisions.
- Demonstrated ability to work effectively with enterprise-authorized AI-assisted engineering tools within the work environment as a core part of modern software and reliability engineering, including the ability to validate outputs for correctness, performance, and security, and to handle inputs/outputs in accordance with data sensitivity requirements.
- Production support / on-call experience, including incident triage, mitigation, root cause analysis, and driving post-incident improvements.
- Experience in a financial institution, preferably supporting Front Office platforms and time-sensitive, high-availability workloads.
- Exposure to cloud technologies and modern platform engineering practices.
- Familiarity with modern front-end technologies (not required, but beneficial depending on platform needs).
Skills Required
- Formal training or certification in software engineering/SRE concepts and 3+ years of applied experience.
- SRE mindset and working knowledge of reliability principles, including availability, scalability, incident management, and iterative improvement.
- Strong backend engineering experience and the ability to deliver secure, high-quality production code.
- Proficiency in Python or Go, or another modern language with willingness to ramp quickly.
- Hands-on experience with system design, application development, testing, and operational stability in a large-scale distributed environment.
- Observability experience, including telemetry collection, monitoring, and SLO-based alerting.
- Strong communication skills in English, with ability to collaborate across teams and document decisions.
- Ability to work effectively with enterprise-authorized AI-assisted engineering tools, validate outputs, and handle data per sensitivity requirements.
- Production support / on-call experience, including incident triage, mitigation, root cause analysis, and driving post-incident improvements.
- Experience in a financial institution, preferably supporting Front Office platforms and time-sensitive, high-availability workloads.
- Exposure to cloud technologies and modern platform engineering practices.
- Familiarity with modern front-end technologies.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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