Responsible for providing technical leadership while actively engaging in the design, development, implementation, and support of multi-layered enterprise applications. This includes not only performing the appropriate software development lifecycle activities but also serving as a technical leader and mentor to other engineers. Serves as a subject matter expert in one or more aspects of software engineering best practices, which includes but is not limited to front-end UI & UX, APIs & microservices, schema development, and SecDevOps. Explores emerging technologies and anticipates industry disruptions. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and conforming to coding standards.
This role will support the design, development, and integration of customer data solutions leveraging Salesforce Data Cloud and related enterprise technologies to enable customer insights, data-driven engagement, and scalable data services across the organization.
- Responsible for technical analysis, design, and development of complex changes or project milestones across multiple systems within a platform, including troubleshooting, containment, issue resolution, and root cause analysis.
- Lead and execute technical initiatives that may span multiple systems and applications.
- Serve as a mentor to Software Engineers I and II, including assisting and training on technical and data analysis, problem solving, and code reviews to strengthen team capabilities.
- Proactively engage with stakeholders through interviews and other information-gathering activities to support the development and enhancement of applications and services.
- Maintain technical expertise by studying emerging development tools, programming techniques, and technologies while participating in educational opportunities.
- Partner with business analysts and customers to resolve issues and plan for future business and technology needs.
- Collaborate with users to understand system utilization and identify enhancement and modification opportunities.
- Utilize technical and analytical expertise to analyze, design, and develop new application solutions.
- Create, modify, test, debug, document, and maintain complex application programs.
- Act as a lead resource for Software Engineers I and II by providing guidance, training, and mentorship throughout the Software Development Life Cycle.
- Demonstrable knowledge of current application development techniques, including object-oriented and client/server technologies.
- Professional experience developing software across multiple layers of the application stack, including front-end, back-end, data, and database technologies.
- Experience working in a collaborative, cross-functional environment with defined structures, roles, and responsibilities.
- Bachelor's degree in Information Systems, Engineering, Mathematics, Computer Science, or a related field, and 5-8 years of technical, analytical, systems, and programming experience.
- Salesforce Data Cloud, including Unified Customer Profiles, Data Model Objects (DMOs), Data Graphs, and Calculated Insights.
- Designing, developing, and supporting Customer Data Platform (CDP) solutions, customer identity resolution, and customer data unification strategies.
- Audience segmentation, customer activation, and data-driven marketing technologies.
- Event-streaming, messaging, and integration technologies, such as Kafka.
- Modern cloud data architectures, including federated data access and zero-copy data sharing models.
- Building scalable customer data solutions that support analytics, personalization, and customer engagement initiatives.
- Applying data governance, privacy, security, and compliance best practices for customer and enterprise data.
- Experience integrating Salesforce platforms with enterprise applications, APIs, and cloud-based data ecosystems.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Skills Required
- Bachelor's degree in Information Systems, Engineering, Mathematics, Computer Science, or related field
- 5-8 years of technical, analytical, systems, and programming experience
- Demonstrable knowledge of application development techniques including object-oriented and client/server technologies
- Professional experience across multiple application layers: front-end, back-end, data, and database technologies
- Experience working in a collaborative, cross-functional environment
- Technical leadership and mentoring of other software engineers
- Experience designing, developing, or supporting Customer Data Platform solutions, customer identity resolution, and data unification strategies
- Experience with Salesforce Data Cloud features (Unified Customer Profiles, DMOs, Data Graphs, Calculated Insights)
- Experience with event-streaming, messaging, and integration technologies such as Kafka
- Familiarity with modern cloud data architectures including federated data access and zero-copy sharing
- Experience applying data governance, privacy, security, and compliance best practices for customer data
- Experience integrating Salesforce platforms with enterprise applications, APIs, and cloud-based data ecosystems
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
