Salesforce Business Systems Analyst - Remote - Software Engineer III
We are seeking a motivated and detail-oriented Salesforce Business Systems Analyst to join our team. In this role, you will help design, build and support solutions on the Salesforce platform that solve business problems and improve user experience. You will work closely with project managers, engineers, administrators, and business stakeholders to customize and extend Salesforce capabilities through both declarative and programmatic tools.
Responsibility
1. Collaborate with business stakeholders and project teams to understand business requirements and translate them into Salesforce solutions.
2. Analyze and document business processes, workflows, and system requirements. Create detailed documentation such as functional specifications, use cases, and user stories.
3. Perform impact analysis on system changes, including downstream integrations and analytics.
4. Work with architects and engineers to create technical solutions that align with business requirements.
5. Investigate and analyze issues reported by users, identify root causes, and propose solutions.
6. Maintain data integrity through validation rules, duplicate management, and governance controls.
7. Support reporting and dashboard strategy to enable business insights and decision-making.
8. Assist in the implementation of new systems or system enhancements. Provide support during the rollout phase and address any issues that arise.
9. Develop user documentation and conduct training sessions to help end-users understand and effectively use new systems.
10. Stay informed about industry trends, best practices, and emerging technologies. Propose improvements to existing processes and systems.
Qualifications
1. Salesforce administrator and/or developer certifications
2. Minimum 4 years working directly in Salesforce. Life sciences industry experience preferred.
3. Proficiency in Salesforce administration tasks, including user management, security settings, and data management.
4. Thorough understanding of Salesforce automation tools such as Flow.
5. Exposure to Salesforce programmatic tools such as Apex, Javascript and SOQL.
6. Knowledge of Salesforce data model, objects, and relationships.
7. The ability to analyze business processes and requirements and translate them into effective Salesforce solutions.
8. Problem-solving skills to troubleshoot issues, identify root causes, and implement solutions.
9. Attention to detail, good time management, and the ability to work independently.
10. Strong communication skills to interact with both technical and non-technical stakeholders.
11. Collaboration skills to work effectively with cross-functional teams, including developers, business analysts, and end-users.
Applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder)
We take geographic location into account when determining base salary to ensure equitable and competitive compensation.
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EEO
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
About Us
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting [email protected].
About Us
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting [email protected].
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."
Top Skills
What We Do
Myriad Genetics is a leading molecular diagnostic company dedicated to saving and improving lives by discovering and delivering tests across major diseases.
