Software Engineer III, Production Management Markets

Posted Yesterday
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Singapore, SGP
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Provides production support for FX and Commodities trading applications, troubleshooting complex business and infrastructure issues while minimizing downtime. Develops secure Python software, monitoring tools, automation, helper APIs, and AI-assisted solutions across on-premises and AWS cloud environments. Supports trade floor users, improves operational workflows, manages onboarding and infrastructure upgrade projects, and contributes to resiliency management, observability, and continuous application improvement.
Summary Generated by Built In

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.


As a Software Engineer III at JPMorganChase within FICC Production Management , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. You will use both creative and critical thinking skills as well as problem solving skills to maintain and continuously improve our global application systems. You would support application systems that are crucial to the daily operations of the firm for Commodities and CEM business . You will also your technical skills (mostly Python, AI and AWS Cloud) to deep dive into front office flow related application issues and build/enhance software solution to improve the support experience for our business users.


Job Responsibilities 

  • Provides trade floor support to the FX and Commodities front office traders and middle office operations 
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness. 
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation. 
  • Troubleshoots complex business and infrastructure related issues with the in-house trading applications in order to ensure continuity of the business and minimum downtime of the systems 
  • Develops the monitoring tools, automation solutions, helper APIs and other tools to reduce the manual work  
  • Drives projects related to new business onboarding, infrastructure upgrades and resiliency management 

Required qualifications, capabilities and skills  

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Bachelor's Degree in Computer Science or equivalent
  • Demonstrates good problem solving and analytical skills for troubleshooting, resolving, and maintaining information technology services related to front/middle office trading and infrastructure  
  • Demonstrates experience using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity
  • Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations. 
  • Experience with one or more general purpose programming languages (Python) and automation scripting 
  • Possess strong communications skills, both verbal and written 
  • Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud and is proficient in observability and monitoring tools and techniques 
  • Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework 
  • Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security
  • Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices

 

Preferred qualifications, capabilities and skills 

  • Good domain knowledge of the front and/or middle office business (FX, Commodities) 
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Formal training or certification in software engineering concepts and 3+ years of applied experience
  • Bachelor’s degree in Computer Science or equivalent
  • Strong problem-solving and analytical skills for troubleshooting and maintaining front- and middle-office trading and infrastructure services
  • Experience using enterprise-authorized AI capabilities for production support workflows, including validating outputs and protecting sensitive data
  • Ability to review and validate AI-assisted incident recommendations before taking action
  • Experience with Python and automation scripting
  • Strong verbal and written communication skills
  • Experience managing applications or infrastructure in large-scale on-premises and public cloud environments
  • Proficiency with observability and monitoring tools and techniques
  • Experience executing processes within the ITIL framework
  • Hands-on experience with enterprise-authorized AI-assisted software development tools for coding, testing, troubleshooting, or documentation
  • Understanding of responsible AI use, data sensitivity, secure handling, resiliency, and security expectations
  • Ability to guide peers on safe and effective AI usage
  • Domain knowledge of front- or middle-office businesses, particularly FX or Commodities

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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