Marketing Statement:
Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.
Job Summary: Participates in the customization, development, enhancement and maintenance of Guidewire suite of applications and systems. Assists in the design, coding, testing, debugging, and implementation phases of the application systems development process and also provides technical support for application systems bug fixes, defects, issue resolution and regular maintenance.
Essential Job Functions:
- Code and configure software applications to adhere to designs supporting internal business requirements or external customers
- Participate in the analysis, design, and technical implementation of functional enhancements for the Guidewire product suite, adhering to provided technical specifications and business requirements
- Responsible for developing, maintaining, and enforcing SDLC artifacts, processes, and departmental standards related to implementation
- Responsible for production support activities and release management activities and ensure smooth production go live during release days
- Ensure implementation accuracy through unit testing and assisting with QA and user acceptance testing
- Communicate technical recommendations back to business analysts and end users
- Participate in on-going L3 support & resolution for implemented integration related components per established SLAs
- Ensure that the best practices are enforced and followed during the development process
- Support offshore and junior developers by providing advice, coaching and technical support on their development tasks
- Align to the maintenance and enforcement of SDLC processes, departmental standards, style requirements and all other procedures necessary for data and system integrity
- Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company
- Perform special projects and other duties as may be assigned
- Establish and build strong working relations and partnerships with various levels of IT management, staff and business stakeholders
- On-Call support is required if needed during weekends and evenings for project go-live and critical Sev1 issues
Full stack
- Responsible for working on both front-end and back-end development processes and assist in the decision-making with new methods and technologies
- Design, develop, and maintain fully-fledged and functioning platforms with databases or servers which do not need other third-party applications to build an entire system from scratch
- Develop and maintain responsive, intuitive user interfaces using modern web technologies
- Build robust back-end systems and APIs
- Ensure high performance, security, and scalability of the software solutions
- Responsible for development using full-stack development, including proficiency in front-end frameworks and back-end technologies
Qualifications:
- Bachelor's degree (in Computer Science, MIS, or Software Engineering) required
- 6+ years professional development experience in Java (J2EE) or GOSU
- 2+ years as a Senior Developer or Technical Lead
- Minimum 5+ years development experience on Guidewire
- 4+ years professional development experience with SQL using Microsoft SQL Server databases
- A full understanding of the Guidewire product suite and the frameworks/options available for development
- Strong hands-on experience relating to screen-related changes, changes to wizards, workflows, validation rules, and Business rules
- Experience performing configuration and coding using Guidewire tools and accelerators, Guidewire Branch, and Guidewire predefined plugins to create data models and implement new data structures
- A strong Gosu and Java background
- Experience utilizing Guidewire Studio
- Experience and knowledge with Guidewire Cloud Platform implementation is a plus
- Experience utilizing SOAP/Restful Web Service and XML for application-to-application integration
- Experience writing SQL queries using Gosu for regular data fixes
- Experience in deployment automation tools like Octopus, Azure DevOps CI/CD automated build pipelines
- Experience working in insurance industry P&C sector required
- Experience in other Guidewire suites BillingCenter, PolicyCenter, ProducerEngage and CustomerEngage is a plus
Salary range $125,000 to $135,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Skills Required
- Bachelor's degree in Computer Science, MIS, Software Engineering, or a related field
- 6+ years of professional development experience in Java J2EE or Gosu
- 2+ years of experience as a Senior Developer or Technical Lead
- 5+ years of development experience with Guidewire
- 4+ years of professional SQL development experience using Microsoft SQL Server
- Strong understanding of the Guidewire product suite and available development frameworks and options
- Hands-on experience with screen changes, wizards, workflows, validation rules, and business rules in Guidewire
- Experience with Guidewire tools, accelerators, Guidewire Branch, predefined plugins, data models, and new data structures
- Strong Gosu and Java programming experience
- Experience using Guidewire Studio
- Experience with SOAP or RESTful web services and XML integrations
- Experience writing SQL queries using Gosu for data fixes
- Experience with deployment automation tools such as Octopus and Azure DevOps CI/CD pipelines
- Professional development experience across front-end and back-end technologies
- Experience working in the property and casualty insurance industry
- Guidewire Cloud Platform implementation experience
- Experience with Guidewire BillingCenter, PolicyCenter, ProducerEngage, or CustomerEngage
What We Do
We provide professional support services to the Tokio Marine Group of companies in the United States, including Tokio Marine America, the First Insurance Company of Hawaii, and the Philadelphia Insurance Companies. Among our professional service offerings are actuarial, financial, audit, payroll, human resource, legal, information technology, communications, and investment expertise. At Tokio Marine North America Services (TMNAS), customer service is our focus and our passion. We are recognized as a Best Place to Work in Insurance, Best Place to Work in Pennsylvania, and Philly.com Top Workplace. We are also recognized as one of the Healthiest 100 Workplaces in America. At Tokio Marine North America Services, we strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our mission is to provide superior professional services which support the business and governance needs of our valued customers. Our values guide and direct our actions and our culture: *Customer-Centric Partnership *Integrity *Respect *Engagement *Innovation *Enthusiasm We strive to Empower our People, Look Beyond Profit, and Deliver on Commitments. We are passionate about the services we provide: Legal, Internal Audit, Actuarial, Finance & Accounting, Facilities, Communications, Human Resources, and Information Technology. It is only possible through the efforts of all employees that we are able To Be a Good Company, operating for the benefit of our customers, stakeholders, and society.









