Software Engineer III : AI/ML Solutions

Posted Yesterday
Palo Alto, CA, USA
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Design, build, and maintain scalable ML platforms and tooling for model training, deployment, monitoring, and lifecycle management. Integrate data engineering, feature management, and model serving, produce architecture artifacts, automate infrastructure and CI/CD, implement secure production code and APIs, and collaborate with data scientists and product teams to accelerate MLOps practices and platform reliability.
Summary Generated by Built In

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III (AI/Machine Learning Platform Engineer) at JPMorgan Chase within the Consumer & Community Banking (CCB) line of business, you serve as a seasoned member of an agile team focused on building, scaling, and maintaining robust machine learning platforms. You will design and deliver trusted, market-leading infrastructure and tools that empower data scientists and ML engineers to develop, deploy, and monitor models efficiently and securely. You are responsible for implementing critical technology solutions across multiple technical areas to support the firm’s business objectives and drive innovation in ML platform capabilities.

Job responsibilities 

  • Design, build, and maintain scalable machine learning platforms and infrastructure to support end-to-end ML workflows.
  • Develop and optimize tools for model training, deployment, monitoring, and lifecycle management.
  • Integrate data engineering, feature management, and model serving capabilities into unified ML platform solutions.
  • Implement secure, high-quality production code for platform services, APIs, and automation pipelines.
  • Collaborate with data scientists, ML engineers, and product teams to understand requirements and deliver platform features that accelerate ML development and operations.
  • Ensure platform reliability, scalability, and performance through proactive monitoring, troubleshooting, and continuous improvement.
  • Produce architecture and design artifacts for platform components, ensuring alignment with enterprise standards and best practices.
  • Automate infrastructure provisioning, configuration, and CI/CD pipelines for ML platform services.
  • Contribute to the ML platform engineering community of practice and participate in events that explore new and emerging technologies.
  • Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
      

Required qualifications, capabilities, and skills 

  • Formal training or certification on software engineering concepts and 3+ years applied experience 
  • Hands-on experience building, deploying, and maintaining machine learning platforms or infrastructure
  • Proficiency in Python and one or more ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn)  
  • Experience with data processing frameworks and tools (e.g., Spark, Pandas, SQL)   
  • Practical experience with cloud-based ML platforms (e.g., AWS SageMaker, GCP AI Platform, Azure ML) or on-prem ML infrastructure
  • Strong understanding of MLOps practices, including CI/CD for ML, model versioning, and monitoring
  • Experience developing APIs and platform services for ML workflows    
  • Solid knowledge of the software development life cycle and agile methodologies   
  • Ability to collaborate with cross-functional teams to deliver platform solutions aligned with business objectives 
  • Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

  

Preferred qualifications, capabilities, and skills 

  • Familiarity with Databricks for scalable data engineering and ML platform integration
  • Experience working with Snowflake for cloud-based data warehousing and analytics
  • Exposure to Snorkel AI for programmatic data labeling and training data management
  • Experience with containerization and orchestration tools (e.g., Docker, Kubernetes, Airflow)
  • Familiarity with feature stores, model registries, and ML metadata management
  • Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
  • Experience with RESTful APIs and microservices architectures


FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

Skills Required

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Hands-on experience building, deploying, and maintaining machine learning platforms or infrastructure
  • Proficiency in Python and one or more ML frameworks (TensorFlow, PyTorch, Scikit-learn)
  • Experience with data processing frameworks and tools (Spark, Pandas, SQL)
  • Practical experience with cloud-based ML platforms (AWS SageMaker, GCP AI Platform, Azure ML) or on-prem ML infrastructure
  • Strong understanding of MLOps practices, including CI/CD for ML, model versioning, and monitoring
  • Experience developing APIs and platform services for ML workflows
  • Solid knowledge of the software development life cycle and agile methodologies
  • Ability to collaborate with cross-functional teams to deliver platform solutions aligned with business objectives
  • Drives team adoption of enterprise-authorized AI-assisted engineering practices and validation standards (secure coding, peer review, automated testing)
  • Familiarity with Databricks for scalable data engineering and ML platform integration
  • Experience working with Snowflake for cloud-based data warehousing and analytics
  • Exposure to Snorkel AI for programmatic data labeling and training data management
  • Experience with containerization and orchestration tools (Docker, Kubernetes, Airflow)
  • Familiarity with feature stores, model registries, and ML metadata management
  • Experience with infrastructure-as-code tools (Terraform, CloudFormation)
  • Experience with RESTful APIs and microservices architectures

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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