Design and deliver market-leading technology products in a secure and scalable way as a seasoned member of an agile team
As Software Engineer III at JPMorgan Chase within Consumer and Community Banking team, you will help ensure our digital products are accessible, inclusive, and compliant with ADA, Section 508, and WCAG 2.1 AA.
- Perform comprehensive accessibility testing for web and mobile applications using manual techniques and industry-standard tools (e.g., axe, WAVE, JAWS, NVDA, VoiceOver, TalkBack).
- Validate user experiences with assistive technologies, including screen readers, keyboard-only navigation, magnification, and alternative input devices.
- Review designs, user stories, and requirements early in the lifecycle and provide actionable accessibility feedback to Product and Design.
- Document accessibility defects with clear reproduction steps, WCAG mapping where applicable, severity/impact, and recommended fixes; verify remediation with Engineering.
- Partner with developers to troubleshoot issues and confirm fixes meet WCAG 2.1 AA expectations without introducing regressions.
- Build and maintain automated accessibility and UI test coverage (e.g., Selenium/Cypress/Playwright/Appium or equivalent), supporting shift-left quality and repeatable validation.
- Participate in accessibility reviews/audits and support evidence collection for compliance reporting as needed.
- Contribute to accessibility testing standards, playbooks, and reusable test assets; identify process improvements that increase coverage and speed.
- Support UAT and production readiness validation for accessibility-sensitive releases.
- Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- 3+ years of experience in accessibility/ADA testing for web and/or mobile applications.
- Strong knowledge of ADA, Section 508, and WCAG 2.1 Level AA standards and guidelines.
- Hands-on experience with assistive technologies (e.g., JAWS, NVDA, VoiceOver, TalkBack, magnifiers, alternative input devices).
- Proficiency with accessibility testing tools (e.g., axe, WAVE) and ability to interpret findings beyond tool output.
- Strong test automation skills, including building/maintaining automated UI tests and incorporating accessibility checks into automated test suites.
- Familiarity with Agile practices and working in cross-functional teams.
- Standards: ADA, Section 508, WCAG 2.1 AA
- Tools: axe, WAVE, JAWS, NVDA, VoiceOver, TalkBack
- Test Automation (examples): Selenium / Cypress / Playwright / Appium (or equivalent)
Ways of working: Agile, Jira, Confluence
Preferred qualifications, capabilities, and skills
- IAAP CPACC and/or WAS certification.
- Web fundamentals (plus): HTML, CSS, JavaScript, ARIA
- Experience with automated accessibility testing frameworks (e.g., axe-core integrations) and building reusable automation patterns.
- Experience training or mentoring others on accessibility best practices.
- Working knowledge of HTML, CSS, JavaScript, and ARIA (ability to pinpoint root cause and advise on remediation patterns).
Experience operating in regulated environments and handling sensitive data appropriately (PCI familiarity is a plus, if applicable).
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Skills Required
- 3+ years of experience in accessibility/ADA testing for web and/or mobile applications
- Strong knowledge of ADA, Section 508, and WCAG 2.1 Level AA standards and guidelines
- Hands-on experience with assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, magnifiers, alternative input devices)
- Proficiency with accessibility testing tools (axe, WAVE) and ability to interpret findings beyond tool output
- Strong test automation skills, including building/maintaining automated UI tests and incorporating accessibility checks
- Experience with automated UI testing frameworks (Selenium, Cypress, Playwright, Appium or equivalent)
- Familiarity with Agile practices and working in cross-functional teams
- Experience using Jira and Confluence
- Experience leveraging enterprise-authorized AI coding/assist tools within the SDLC
- IAAP CPACC and/or WAS certification
- Working knowledge of HTML, CSS, JavaScript, and ARIA
- Experience with axe-core integrations and building reusable accessibility automation patterns
- Experience training or mentoring others on accessibility best practices
- Experience operating in regulated environments and handling sensitive data appropriately (PCI familiarity a plus)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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