What this Job Entails:
The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. They will also develop software and tools in support of design, infrastructure and technology platforms.
Scope:
Applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope
Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
Provide administration, development, and application support for end users
Participate in the design, develop, code, test and debug system software
Review code and design software
Participate in configuring and integrating third-party software components and technologies
Engage in performing root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments
Address and resolve software bugs and bug reproduction requests; logging of all incidents and requests; engaging other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility
Provide limited after hours and on-call support as needed
Engage in review and development of test documentation
Work with stakeholders and cross-functional teams on projects and initiatives
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Understanding of various development programs
Ability to quickly learn customer support processes, tools and techniques
Understanding of how to configure third-party software components and technologies
Ability to perform root cause analysis of network, operating system, and other issues
Excellent communication skills in English (both speaking and writing)
Ability to collaborate and work remotely including use of communication tools
Ability to multi-task and self-organize including prioritization of activities
Understanding of using monitoring systems
Attention to detail
Preferred Qualifications:
Familiarity with system administration
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Skills Required
- Bachelor's degree from a four-year college or university, or equivalent combination of education and experience
- 2 to 5 years of related experience and/or training
- Ability to develop, code, test, and debug system software
- Ability to configure and integrate third-party software components and technologies
- Ability to perform root cause analysis of network, operating system, and technical solution issues
- Understanding of development programs
- Ability to learn customer support processes, tools, and techniques
- Excellent spoken and written English communication skills
- Ability to collaborate and work remotely using communication tools
- Ability to multitask, self-organize, and prioritize activities
- Understanding of monitoring systems
- Attention to detail
- Familiarity with system administration
Astreya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Astreya and has not been reviewed or approved by Astreya.
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Healthcare Strength — Health coverage includes multiple medical plan options plus dental and vision, complemented by FSAs, an EAP, disability and life insurance, and wellness programs. Feedback suggests these offerings provide solid core protection across many roles.
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Wellbeing & Lifestyle Benefits — Client-site amenities at some large tech campuses can add non-cash value such as meals or on-site perks that enhance the day-to-day experience. Wellness Days and access to learning resources and tuition reimbursement further support overall wellbeing.
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Flexible Benefits — Choice among medical plan types and tax-advantaged accounts enables some customization to individual needs. Some roles also offer remote or flexible work, adding practical flexibility to the total package.
Astreya Insights
What We Do
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
