At Qualtrics, we create software the world’s best brands use to deliver exceptional experiences, build high-performing teams, and design products people love. But we are more than a platform — we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention — but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities — ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Software Engineer I - XM Directory

Why We Have This Role

As a Software Development Engineer on the XM Directory team, you would apply your distributed-systems knowledge, familiarity with full-stack development, databases and storage-engines, web-service design and implementation to build premier software and services. 

How You’ll Find Success

• Strong level of curiosity and interest to learn
• Strong ownership and all-in spirit

How You’ll Grow

• Develop the ability to build scalable, fast, and robust customer solutions
• Develop familiarity with containerization and full-stack development
• Understand the critical use cases of core services that support a range of platform capabilities
• Learn to implement new functionality from provided requirements and specifications
• Benefit from working with other engineers, product managers, UX, and more
• Learn Agile methodologies and software development life cycle through day-to-day activities

Things You’ll Do

• Develop scalable, fast, robust, and simple solutions to solve a wide variety of business problems
• Implement new features and optimize existing ones to drive optimal performance and feature adoptions
• Develop features through a mix of backend services and front-end development
• Maintain systems in production, resolve customer issues, and participate in team on-call rotation
• Contribute to team meetings, attend project review and operation review meetings, design enhancements and new features, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers
• Work closely with product teams, product management, UX, QE, and more to solve customer needs

What We’re Looking For On Your Resume 

• Bachelor's degree or higher in Computer Science or a related technical field
• Experience with software architecture and distributed systems
• Strong algorithms, data structures and coding background
• Disciplined approach to testing and quality assurance
• Experience with software engineering standard methodologies (e.g. unit testing, code reviews, design documents)
• Be highly creative, flexible, self-directed and resilient

What You Should Know About This Team

XM Directory team offers the chance to work on high-scale, distributed systems that power most of the products at Qualtrics. We offer technical and product challenges across the development stack, from data storage and retrieval to highly-performant front-end applications. You will have the chance to collaborate closely with a large team of skilled engineers as we build out new capabilities to support Digital and Human Frontline, Employee Experience, Healthcare, and more. As an engineer on XM Directory, beyond designing, building and operating services and features, we encourage you to understand the needs and challenges of our customers. We welcome engineer involvement in the product roadmap to allow us to anticipate the needs of our customers and product teams.

Our Team’s Favorite Perks and Benefits

• Work life integration and balance are deeply important to us - we have frequent office events, team outings, and happy hours.
• We take pride in our office design that cultivates creativity - from our rooftop views to an open and collaborative work space.
• On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Tuesdays and Thursdays. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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