Software Engineer, Backend - Fulfilment

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

About the Team:

The Fulfilment tech family is one of the most important pillars enabling Grab to out-serve our customers and partners in different businesses and marketplaces across Southeast Asia. We are working on high throughput, real-time distributed systems that use sophisticated machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best-in-class products and experiences to our driver partners as to increase adoption and engagement of our services. Improve driver partner opportunities and efficiency in order to fulfil customer orders without fail, rain or shine. And to create efficient marketplaces by determining an optimal price that is both sustainable and loved by our partners and customers.

Allocation is one of Fulfilment Tech Family’s empowered teams with goals to match drivers with orders in the most efficient way that benefits the overall network and provides high reliability for users' booking experience. The Allocation team has a wide range of products like priority allocation, back to back jobs, allocation swaps, booking state management, allocation engine, and so on. Currently our team members are in Malaysia and Singapore. 

Get to know the Role:
We are seeking talented & passionate Engineers to join our team. You will have opportunities to work on multiple backend service clusters as well as participate in building machine learning pipelines. It is very important that our team members take the initiatives to identify problems and have the right mindset and skill sets to solve them.

The day-to-day activities: 

• Design and write with the cutting edge GO language to improve the availability, scalability, latency, and efficiency of Grab's range of services
• Engage in service capacity and demand planning, software performance analysis, tuning, and optimization
• Work closely with infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations
• Work closely with mobile team to build reusable modularized mobile components utilising scalable APIs
• Collaborate with product and experience teams to finalise feature specifications, build prototype and design experiments.
• Work with different engineering teams to explore and create new design/architectures geared towards scale and performance
• Participate in code and design reviews to maintain our high development standards
• Join oncall rotations to debug production issues and improve system stability.

Qualifications

Technical must-haves: 

• Working experience on backend development for 1~3 years
• Strong computer science fundamentals in algorithms and data structures
• Hands-on familiarity with running large scale distributed web or api services; understanding of systems internals and networking is a plus
• Hands-on familiarity with database and at least one data query languages like mysql or Presto
• Strong understanding of system performance and able to do profiling to find system bottlenecks
• Strong understanding and experience on cloud platforms like AWS, GCP, Azure
• Strong understanding of testing frameworks for unit testing, integration testing and E2E testing
• Hands-on familiarity with CI/CD pipelines for system development and deployment
• You can be a good coder in any language (C++, C, Java, Scala, Rust, Haskell, OCaml, Erlang, Python, Ruby, PHP, Node.JS, C#, etc.), but willing to work on Golang

Soft skills must-haves: 

• Fluent in spoken and written English
• Good communication skills, and have an proactive mindset
• Able to think critically of the current system in terms of growth and stability

Nice-to-haves: 

• Experience with building machine learning pipelines, optimising model performance
• Experience with high-speed distributed computing frameworks like Apache Flink is a plus. 
• Experience with Kubernetes, Dockers is a plus. 
• Experience in writing real-time input signals for a Machine learning Model is a big plus.
• A degree in Computer Science, Software Engineering, Information Technology or related fields

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.