Software Engineer - Application Consultant

Posted Yesterday
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Triangle Trailer Park, Township of Jacksonville, NC, USA
In-Office
Senior level
Cloud • Information Technology • Consulting
The Role
Hands-on software engineer to maintain and extend a disaster-recovery portal across a Python/FastAPI backend and React/TypeScript frontend. Responsibilities include API design and integrations, auth/session handling (OIDC/JWT), database modeling and migrations, accessibility and testing, CI/CD releases, observability, documentation, and collaborating with product, security, infrastructure, and operations stakeholders.
Summary Generated by Built In

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. 
As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance.
In this role, your impact will be immense. You'll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether it's crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched.
Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers' application modernization endeavors, you'll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs.
Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You'll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets.
In this fast-paced environment, you'll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights.
Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.
Your Future at Kyndryl
As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Experienced application-focused Python/FastAPI and React role with cloud infrastructure support as a preferred plus.

Role focus: This is primarily a hands-on application engineering role for maintaining and extending the portal application codebase. Target an experienced individual contributor who can own complex implementation work, mentor others, and operate independently. Cloud and infrastructure skills are valuable because the application is deployed through AWS and OpenTofu, but they should be treated as strong nice-to-have skills rather than the core hiring screen.

Job Description

We are looking for a hands-on Software Engineer to maintain, extend, and operate a constituent-facing disaster recovery portal and its related platform code. The engineer will work across a Python/FastAPI backend, a React/TypeScript frontend, and the supporting release workflows needed to keep the portal secure, accessible, reliable, and ready for production operations.

The ideal candidate is strongest in backend application development and API integration, comfortable in modern React, disciplined about tests and security, and able to collaborate with product, security, infrastructure, Drupal/content, identity, and operations stakeholders. The role benefits from AWS/OpenTofu familiarity, but day-to-day success depends first on software engineering judgment, maintainable code, and the ability to troubleshoot across application boundaries.

Key Responsibilities
  • Maintain and enhance the FastAPI backend, including API routes, service boundaries, request correlation, configuration, health/readiness checks, metrics, and telemetry ingestion.
  • Support the BFF authentication model using OIDC-based login, server-side sessions, secure cookies, protected-route dependencies, and token validation.
  • Build and maintain backend integrations for headless Drupal preview/protected content, public alerts, notification preferences, contact information, external alerting systems, and future Salesforce workflows.
  • Own database-facing application changes using SQLModel, SQLAlchemy, Alembic migrations, async repositories, MySQL/RDS compatibility, idempotent background jobs, and production-safe schema rollout practices.
  • Maintain the React/Vite/TypeScript frontend, including routing, authenticated UX, public disaster recovery workflows, content rendering, React Query data access, and React Hook Form workflow forms.
  • Preserve the governed design-system boundary, including Radix-backed primitives, DTCG design tokens, generated CSS/Tailwind/Drupal token outputs, WCAG 2.1 AA behavior, and accessibility tests.
  • Keep tests and quality gates healthy across Pytest, Vitest, Playwright, axe accessibility checks, ESLint, Ruff, TypeScript, bundle checks, CodeQL, dependency review, and npm audit.
  • Participate in release and operations activities: GitHub Actions workflows, blue/green frontend releases, backend image deployments, one-off/migration workflows, runbooks, logs, metrics, and incident troubleshooting.
  • Document implementation decisions, integration contracts, operational assumptions, and handoff notes so the portal remains maintainable by the broader team.
Required Qualifications
  • Python backend development: Strong hands-on experience building production APIs with Python and FastAPI, Flask, Django, or similar frameworks.
  • API and integration design: Experience designing RESTful APIs, service boundaries, validation schemas, async HTTP clients, structured errors, and integrations with internal and external systems.
  • Security-minded engineering: Practical understanding of AuthN/AuthZ, OAuth/OIDC, JWT/JWKS, secure session handling, encryption, PII handling, secrets, dependency hygiene, and least-privilege thinking.
  • Data and persistence: Experience with relational data modeling, SQL, migrations, SQLAlchemy or comparable ORM patterns, and production-safe database changes.
  • Frontend delivery: Working knowledge of React, TypeScript, modern routing, form handling, API clients, component systems, responsive UI, and accessibility expectations.
  • Testing and maintainability: Ability to write and maintain unit, integration, E2E, accessibility, and regression tests and to use CI signals to improve code quality.
  • Delivery practices: Comfort with Git, pull requests, code review, GitHub Actions or similar CI/CD systems, environment configuration, and release troubleshooting.
  • Communication: Ability to work directly with stakeholders, clarify ambiguous requirements, document decisions, mentor less experienced developers, and operate independently in an enterprise environment.
Preferred Qualifications
  • Experience with the specific stack in this portal: FastAPI, Pydantic, SQLModel, SQLAlchemy, Alembic, httpx, boto3, python-jose, cryptography, React, Vite, TypeScript, React Router, TanStack Query, React Hook Form, Zod, Radix UI, Tailwind CSS, Vitest, and Playwright.
  • Experience with headless CMS integrations, especially Drupal JSON/page/menu/view contracts, route resolution, preview workflows, cache metadata, and safe rich-content rendering.
  • Experience with public-sector identity or enterprise OIDC integrations, secure login flows, MFA/step-up patterns, and role/scope normalization.
  • Experience with notification and alerting systems, email/SMS provider abstraction, verification-code flows, idempotent delivery generation, or event-driven background processing.
  • Exposure to observability practices with Dynatrace, CloudWatch, structured logging, correlation IDs, metrics, alerting, and production triage.
  • Cloud infrastructure familiarity as a nice-to-have: OpenTofu/Terraform, AWS CloudFront, S3, ECS Fargate, ECR, ALB, RDS MySQL, DynamoDB, EventBridge, SQS/DLQ, SES, AWS End User Messaging SMS, Secrets Manager, KMS, IAM/OIDC, WAF, and CloudWatch alarms.
  • AI skills as a plus: agentic coding workflows, agent development, LangGraph, LangChain or equivalent orchestration, tool calling, retrieval-augmented generation, AI evaluation, prompt/system design, guardrails, and responsible use of AI on sensitive codebases.
Experience Profile
  • 7+ years of professional software engineering experience, with meaningful ownership of production web applications.
  • 5+ years of hands-on Python backend development in production or production-like systems.
  • 5+ years working with React and TypeScript, or enough practical experience to maintain and extend a mature React SPA.
  • Demonstrated experience building API-driven systems with authentication, data persistence, testing, and operational support.
  • Prior enterprise or public-sector experience is helpful, especially where security, accessibility, documentation, and change control are important.
  • 2+ years providing technical leadership, mentoring, code review, or delivery guidance is preferred, but this role is not intended to be heavy people management.
Success Measures
  • Backend and frontend changes pass the repository quality gates and improve maintainability rather than bypassing established boundaries.
  • Authentication, session, PII, content, and notification changes preserve security and privacy expectations.
  • Drupal/content, notification, identity, and future Salesforce integrations remain well typed, testable, and documented.
  • The portal can be diagnosed and released through existing workflows without relying on undocumented individual knowledge.
  • Cloud changes, when needed, are coordinated with infrastructure owners and treated as supporting platform work rather than the primary role charter.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
 

Skills Required

  • 7+ years professional software engineering experience with production web applications.
  • 5+ years hands-on Python backend development (FastAPI, Flask, Django or similar).
  • 5+ years working with React and TypeScript to maintain and extend SPAs.
  • Experience building production APIs, service boundaries, RESTful design, validation schemas, async HTTP clients, structured errors.
  • Security-minded engineering: AuthN/AuthZ, OAuth/OIDC, JWT/JWKS, secure sessions, PII handling, secrets management, least-privilege.
  • Relational data modeling, SQL, migrations, SQLAlchemy/ORM patterns, production-safe schema rollouts.
  • Testing and maintainability: unit, integration, E2E, accessibility tests (Pytest, Vitest, Playwright, axe), and CI quality gates.
  • Frontend delivery skills: React routing, form handling, API clients, component systems, responsive UI, accessibility.
  • Delivery practices: Git, pull requests, code review, GitHub Actions or similar CI/CD, environment configuration, release troubleshooting.
  • Ability to work with stakeholders, document decisions, clarify ambiguous requirements, mentor developers, operate independently.
  • 2+ years providing technical leadership, mentoring, or delivery guidance.
  • Familiarity with the portal-specific stack: Pydantic, SQLModel, Alembic, httpx, boto3, python-jose, cryptography.
  • Experience with headless CMS integrations, especially Drupal JSON/page/menu/view contracts and preview workflows.
  • Experience with public-sector or enterprise OIDC integrations, MFA/step-up, role/scope normalization.
  • Experience with notification/alerting systems, email/SMS providers, idempotent background jobs, event-driven processing.
  • Observability and production triage exposure (Dynatrace, CloudWatch, structured logging, metrics, correlation IDs).
  • Cloud infrastructure familiarity (OpenTofu/Terraform, AWS services: CloudFront, S3, ECS Fargate, RDS MySQL, SQS, SES, Secrets Manager, KMS, IAM).
  • AI/agent development experience (LangChain, LangGraph) and RAG/agent workflows.

Kyndryl Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kyndryl and has not been reviewed or approved by Kyndryl.

  • Fair & Transparent Compensation Pay is considered good in some roles, with mentions of “good pay,” “great pay and benefits,” and an “acceptable salary range” paired with bonuses. Certain senior or consulting tracks are described as market-competitive.
  • Leave & Time Off Breadth Vacation, paid time off, holidays, and a dedicated volunteer day are highlighted as positives. Parental leave exists companywide alongside sick leave and disability coverage.
  • Wellbeing & Lifestyle Benefits Remote and hybrid flexibility is emphasized, including 100% remote roles and a formal flexible workplace policy. Well‑being resources such as the Be Well program and an EAP are available.

Kyndryl Insights

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The Company
HQ: New York City, NY
46,070 Employees
Year Founded: 2021

What We Do

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.

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