Observe is a modern observability platform that helps engineering teams quickly detect, understand, and resolve issues across distributed systems. It ingests and processes massive volumes of telemetry—logs, metrics, traces, and more—to provide a unified, scalable view of system behavior. Designed for high performance and flexibility, Observe supports a wide range of use cases from incident response to performance monitoring. The company was founded by veterans of Snowflake and Splunk and is trusted by leading enterprises like Capital One and Topgolf.
The mission of Observe's AI team is to make oncall engineers 10× more efficient at resolving production issues and to make troubleshooting a delightful experience. We build products leveraging LLMs to connect the dots in a massive amount of data and provide actionable insights to reduce mean-time-to-resolution (MTTR).
What You’ll DoDesign and prototype AI-driven features that help engineers triage, debug, and resolve incidents faster.
Build services that combine observability data with search and retrieval techniques to provide relevant, contextual answers.
Rapidly iterate on ideas and experiments—ship MVPs, test hypotheses, and refine based on user feedback.
Collaborate closely with product managers, designers, and engineers across Observe to deliver real impact to users.
Bring strong product intuition and user empathy to every stage of development.
Strong programming and prototyping skills; comfortable with Python, javascript, or Go.
Passion for fast iteration, experimentation, and delivering value to users.
Strong product sense and bias for action—you thrive in a fast-paced, startup environment.
Experience working on search, agentic systems, or AI/ML.
Familiarity with LLMs and their application in real-world systems.
Note for new grads: Excited to start your career in AI and observability? We love working with curious, fast-learning engineers early in their journey. If you’re eager to build real products and move fast, we want to hear from you!
Top Skills
What We Do
Observe was founded by Sutter Hill Ventures in November 2017. Our founding team came from leading Enterprise SaaS and software companies that work with vast quantities of data such as Snowflake, Splunk and Wavefront.
Our founding thesis was that the enterprises are data rich, but information poor. Data is siloed making it difficult to understand what’s going on inside applications and infrastructure. The result is often a poor customer experience and wasted engineering time tracking down incidents. Oh, and it costs a fortune.
Observe discerns why applications and infrastructure are running the way they are from the data they emit. We enable engineers to spend more time coding features and less time investigating incidents. We reduce outages and issues with customer experience. And we leverage an elastic cloud architecture so that you only pay for what you use.
