We are seeking a Software Development Manager This position focuses on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.
Why this role matters
You will be working with Neo, a cloud-based Veterinary Practice Management Software, and one of IDEXX’s wider veterinary offerings. Running a veterinary practice is complicated. The software shouldn’t be. Neo is a brilliantly simple practice management software with the flexibility of the cloud. Pets and tech, it’s a winning combo! Within IDEXX we are part of the IDEXX Veterinary Software portfolio.
In this Role
You lead a small, high-performing agile engineering team (typically 3 to 5 developers), owning team delivery, software quality, and overall team effectiveness.
You manage and develop engineers through regular 1:1s, clear performance expectations, candid feedback, career coaching, and performance reviews.
You hire, onboard, and retain top engineering talent while fostering an inclusive culture built on high standards, continuous learning, and collaboration.
You drive results by translating product strategy into actionable delivery plans, defining milestones, removing obstacles, and ensuring successful execution against commitments.
You partner closely with Product Owners and Product Managers to prioritize work, evaluate tradeoffs, and deliver solutions that balance customer value, technical excellence, and delivery speed.
You remain hands-on technically, contributing to architecture discussions, code reviews, prototyping, and complex problem-solving across the web application stack.
You lead technical decision-making, influencing architecture, system design, engineering standards, and technical direction across teams.
You plan, document, and communicate technical initiatives, project status, risks, and key decisions to engineering, product, and leadership stakeholders.
You collaborate with DevOps and cross-functional engineering teams to build, release, and operate high-quality software while continuously improving CI/CD processes using tools such as Jenkins and GitHub Actions.
You leverage AI-powered development tools and coding assistants to improve engineering productivity, code quality, and solution design while promoting responsible and effective adoption across the team.
You own the operational health of your team's applications and services, leading efforts to resolve production incidents, deployment issues, build failures, and pipeline disruptions.
You foster a culture of innovation, psychological safety, accountability, inclusion, and continuous improvement where engineers can do their best work.
What you need to succeed
People leadership experience — you have managed or led engineers (as a formal manager, team lead, or equivalent) and genuinely enjoy growing the people on your team.
Drive, ownership, and a strong results orientation — you set clear goals, sequence work, and deliver on commitments without sacrificing quality.
Excellent analytical, verbal, and written communication skills, including the ability to translate technical subject matter for non-technical audiences and to listen carefully across functions.
Strong product partnership instincts — you collaborate closely with product owners, ask the right questions, and help shape outcomes rather than just executing on tickets.
Solid hands-on technical background as a software engineer, with the ability to remain credible in design and code reviews and to contribute directly when needed.
Strong full web application stack knowledge and a solid understanding of technologies from the database to the presentation tier.
Experience with PHP, Node.js, and/or other object-oriented and procedural programming languages, AWS Platform, REST APIs, and data modeling.
Experience designing system architectures and coordinating teams to design, code, test, and document significant system changes.
Knowledge of relational databases and Structured Query Language (SQL), and experience with Object-Relational Mapping (ORM) frameworks.
Familiarity with AI-powered coding assistants and agents (e.g., Cursor or similar) and a clear understanding of their strengths, limitations, and failure modes.
Strong knowledge of the software development lifecycle, agile methodologies, and modern CI/CD practices using tools such as Jenkins and GitHub Actions.
Hiring experience and a high bar for engineering talent — you can identify, attract, and develop strong engineers.
Ability to balance competing priorities across people, delivery, and technical health, and to make pragmatic trade-offs in ambiguous situations.
Strong general business and company knowledge, with the ability to connect engineering work back to customer and business outcomes.
What you can expect from us
Base salary range starting at $130,000 based on experience
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
Why IDEXX
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
Within IDEXX Veterinary Software, we are transforming how veterinary teams manage workflows, connect with clients, and deliver care. Our solutions help practices operate more efficiently while strengthening engagement with pet owners and improving patient outcomes.
We have customers in over 175 countries and a global workforce of more than 10,000 team members. Our culture embraces challenges, encourages learning and discovery, and supports employees with competitive compensation, benefits, and meaningful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you'll find it here.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Skills Required
- People leadership experience
- Excellent analytical, verbal, and written communication skills
- Solid hands-on technical background as a software engineer
- Strong full web application stack knowledge
- Experience with PHP, Node.js, and/or other programming languages
- Experience designing system architectures
- Knowledge of relational databases and SQL
- Familiarity with AI-powered coding assistants
- Experience with agile methodologies and CI/CD
- Hiring experience and high standards for engineering talent
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage includes multiple medical options, dental and vision, and robust add‑ons such as mental‑health support, virtual care, and specialty navigation programs. Feedback suggests these elements, often available from day one, are broadly seen as comprehensive and valuable.
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Retirement Support — Retirement offerings feature a 401(k) with a dollar‑for‑dollar match on the first 5% after six months. Feedback suggests this consistent match is a notable anchor of total rewards.
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Leave & Time Off Breadth — Time off includes accrued PTO, paid holidays, and paid parental leave with adoption assistance. Feedback suggests this structure, alongside supportive family programs, contributes meaningfully to work‑life support.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
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