Company Description
OneDirect (https://www.onedirect.in/) is a India’s Largest Customer Experience Management company and backed by Sequoia capital. We are 150+ people enterprise software company headquartered in Bangalore, with offices in Mumbai and Delhi. We are expanding teams across the organization.
OneDirect was launched in 2009 with the purpose of helping Indian brands overcome challenges they faced with respect to Customer Experience Management. OneDirect has evolved as a pioneer in the CEM space with a suite of world-class products that have been implemented by revered market leaders. This validation has strengthened our position as front runners in customer experience.
We work with over 120+ Enterprises in India which include Twitter India, Asus, Fortis Healthcare, Suprdaily, Huawei Telecom, Meesho, Mobikwik, Aster Pharmacy, Udaan, MakemyTrip, Ola cabs, Landmark Group, Indian Railways, Railyatri, Red Carpet, Indigo, IndusInd Bank, Federal Bank, ClearTrip, GMR Group, Lenovo, OLX, Starbucks, KFC, Domino's, Paytm, Vistara, Oyo, PizzaHut and many more
Job Description
OneDirect is hiring for an SDE II role having experience of 2 to 5 years. We are looking for people who love technology, want to work at a product company with real revenues in Bangalore.
Who are we? OneDirect is an Enterprise Software company working with fortune 1000 companies in helping them improve customer experience across touch points.
Offices in Bengaluru (HQ), Mumbai & NewDelhi.
Why should you join?
- We have a complex stack and use a lot of technologies (so learning curve is steep) - nginx + tomcat + mongodb + Cassandra + spinnaker + mysql + memcache + node.js + faye + rabbitmq + java + j2ee +Android + Couchbase+ NoSql + Zookeeper + Jenkins + Chef
- Get to work with smart and passionate people
- Build something of lasting impact for the world from India
Roles & Responsibilities
- Design and build applications.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Write clean, maintainable code while rapidly iterating and shipping
- Participate in all phases of development, from design to implementation, unit testing, and release. Mentor & lead the team
Qualifications
- Strong knowledge of Core Java, J2EE, Spring, Hibernate, Kafka, Elastic Search, RabbitMQ, Cassandra
- Knowledge of Linux, Haproxy, Nginx, Jenkins, Docker, Kong
- Should have experience in managing and mentoring a team.
- A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
- Have a penchant for solving complex and interesting problems.
- Worked in an environment with high levels of ownership and commitment
- Excellent coding skills – should be able to convert design into code fluently Good skills to write unit & integration tests with reasonable coverage of code & interfaces - TDD is a plus
- Experience in building highly scalable business applications, which involve implementing large & complex business flows and dealing with huge amount of data.
- Experience with multi-threading and concurrency programming
Top Skills
What We Do
OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include: 1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations) 2. Feedback Management Platform - Customers, Employees, and Partners 3. Messaging - FAQs, Smart help, and Live Chat. 4. Advance analytics engine - Command centers. 5. Service 360 - The one true view of the customer and his journey with the brand. We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality
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