Software Development Engineer III, Salesforce

Posted 11 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka
Mid level
eCommerce
The Role
Join Groupon's GSO Engineering Team as a Software Development Engineer III to innovate and enhance sales, customer support, and merchant applications. Responsibilities include design, implementation, and operational support, along with collaboration with product and operations teams on feature rollouts. Emphasize quality and reliability for mission-critical systems.
Summary Generated by Built In

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Become a better developer by building things that help local businesses around the world thrive  Are you a passionate, energetic technology enthusiast eager to work at a rapid pace with the flexibility to work across a broad tech stack? 

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let’s get into the details:

GSO Engineering is the Engineering arm of Groupon's Global Services Organization that encompasses Customer Support, Merchant Operations and Sales Integration among others. Things we work on range from tools that help our Customer Service Agents at our Shared Service Centers across the world to the Self Service resolutions on the Groupon website and our vision is to build the next generation Marketplace Ecosystem that will enable our customers and merchants to interact and facilitate faster resolutions.
This team relies heavily on the Micro Services architecture and interfaces with most of the services and functions across the breadth of Groupon Tech Stack. Developing software at Groupon is challenging, fun and rewarding. And no place embodies this more than the GSO Engineering Team.  
The GSO Engineering Team is looking for a software engineer to join our team to innovate and evolve the design, implementation, and operational support of our sales, Customer Support and Merchant applications as well as integrations with other engineering departments. You will work closely with Product, Business and Operations teams. You will be responsible for scoping, architectural design, interfacing with other technology teams and managing the iterative rollout of features. All the systems we build / manage are mission critical. This means quality and reliability are paramount and large scale launches have to be threaded carefully without impacting day-2-day business.
Be a polyglot! You have a lot of brain space going to waste so fill it with some programming languages like Java, Javascript, Ruby, and Python.
Be an architect! Discover how writing clean test-driven code is the foundation of our architecture and impress your friends with your micro to macro knowledge.
Be in demand! Add a bit of Salesforce to your resume and go wherever you like... but please don't.

You’ll spend time on the following:

  • You will develop custom solutions in Salesforce for our sales, service, and marketing teams

  • Collaborate with other product and engineering teams integrating with our services

  • Manage the full software development lifecycle from technical design to development, testing and deployment

  • You will develop integrations with Groupon micro-services

We’re excited about you if you have:

  • BS, MS or PhD in Computer Sciences or related fields with 4+ years in software development

  • Experience with Salesforce APEX

  • Experience with Java or equivalent OO language

  • Experience with Salesforce Lightning Web Components a plus

  • Experience with Javascript ES6 and client-side frameworks a plus

  • Good communication and collaboration skills

We value engineers who are:

  • Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.

  • Obsessed with quality: Your production code is clean, tested, and 'just works'

  • Team players: You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.

  • Fast learners: We are willing to disrupt our existing business to trial new products and solutions. You love learning how to use new technologies and then rapidly apply them to new problems.

  • Pragmatic: We do things quickly to learn what our customers desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.

  • Owners: Engineers at Groupon know how to positively impact the business

Beware of Fraudulent Offers

We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our inclusive employee groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.

Top Skills

Salesforce
The Company
HQ: Chicago, IL
10,812 Employees
On-site Workplace
Year Founded: 2008

What We Do

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities.

With employees spread across multiple countries, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. We encourage employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face.

Does that sound like a great way to grow your career? If you possess the ambitious drive and hands-on talent that resonate with our vision, we encourage you to check out our current opportunities with #TeamGroupon.

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