Qualifications
- U.S. Citizen
- Bachelor's degree and at least 5 years of experience
- Eligible to obtain and maintain and government security clearance
- Experience implementing AWS Connect
- Proficiency with declarative Salesforce development, including but not limited to objects, Flows, process builders, lightning app builder, approval processes and communities
- Experience with Call Center implementations leveraging Service Cloud, Service Console, Service Cloud Voice, Salesforce Knowledge and Case Management
- Proven knowledge and practical application of Salesforce development, including but not limited to Lightning, Apex, force.com APIs and decision-making skills
- Demonstrate self-motivation and the ability to grasp concepts quickly
- Functional knowledge of Salesforce data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
- Ability to work across multiple projects/priorities while maintaining sound development practices to ensure the quality delivery of enterprise solutions
Preferred Skills
- Experience with Federal Government customers and contracts
- Knowledge and experience with Agile and DevSecOps methodologies
- Experience with MuleSoft
- Experience with GitLab, GitHub, Jenkins, SonarQube, Checkmarx
- Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce
- Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
- Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Teams, face-to-face)
- Take initiative to recommend process improvements and demonstrate creative thinking
Top Skills
What We Do
Mastrics, LLC is an innovative Woman-Owned Small Business (EDWOSB certified) specializing in software development and business intelligence. We believe all things are possible with the power of programming and unlocking data for organizations produces infinite possibilities for success.
Services & Capabilities
- Full Stack Software Development: turning conceptional ideas into working solutions
- Process Automation: develop continuous integration/delivery processes and tools for Agile DevOps
- Cloud Computing: AWS solutions architecture design and deployment
- Business Intelligence: converting raw data into actional intelligence
Mastrics seeks to support and empower organizations seeking transformation and evolution








