Job Description
Subject Matter Expert – Web Development
Drive continuous improvement of web development programs by identifying and resolving curriculum gaps, content issues, and tooling defects while ensuring a high-quality learner experience.
This role combines academic expertise with practical software development knowledge to strengthen curriculum quality, improve learning platforms, and support scalable program delivery.
The role acts as a technical and academic subject matter authority, bridging curriculum, technology, and learner needs.
Key Responsibilities
Primary Responsibilities
Curriculum Improvement & Content Excellence
- Own continuous review and enhancement of web development curriculum across programs.
- Identify and resolve curriculum gaps, inaccuracies, outdated concepts, and learning experience issues.
- Collaborate with Learning Managers and academic stakeholders to improve content quality and learner outcomes.
- Design, review, and validate learning materials, projects, assessments, and practical exercises.
- Ensure curriculum reflects current industry practices, tools, frameworks, and development standards.
- Support creation of new content, modules, and learning resources where required.
Tooling & Platform Bug Resolution
- Identify, investigate, and resolve curriculum-related and platform-related issues affecting learners and experts.
- Act as the first line of technical analysis for tooling defects impacting learning delivery.
- Partner with Product and Engineering teams to define, prioritize, and validate fixes.
- Perform testing and quality checks for curriculum and platform updates before release.
- Maintain documentation of recurring issues, root causes, and recommended improvements.
Program Research & Innovation
- Research emerging web development technologies, frameworks, and industry trends.
- Recommend curriculum enhancements based on market demand and evolving technology landscapes.
- Support modernization of programs to maintain industry relevance and learner employability.
Secondary Responsibilities
Technical Academic Support
- Provide subject matter expertise on frontend and backend development concepts when required.
- Support expert teams in resolving complex technical queries and academic escalations.
- Review technical assessments, projects, and learner submissions as needed.
Delivery & Operational Support
- Provide support during live sessions, workshops, and bootcamps when required.
- Assist in managing academic escalations related to curriculum or technical content.
- Support cross-functional initiatives aimed at improving learner experience and program effectiveness.
Key Outcomes
- Improved curriculum quality, accuracy, and industry relevance
- Faster identification and resolution of content and tooling issues
- Reduced learner and expert escalations related to curriculum defects
- Enhanced learning experience through continuous program improvements
- Strong alignment between curriculum, platform capabilities, and industry expectations
Key Skills
Curriculum development, web development, frontend technologies, backend technologies, debugging, technical problem-solving, content review, stakeholder collaboration, quality assurance, analytical thinking.
Why do we exist?
Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.
Video ShortsLife at Chegg: http://youtu.be/Fwf90zgaOLA
Chegg Corporate Career Page: https://jobs.chegg.com/
Chegg India: http://www.cheggindia.com/
Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/
Chegg Skills: https://www.chegg.com/skills
Chegg out our culture and benefits!
http://www.chegg.com/about/working-at-chegg/benefits/
Chegg is an equal opportunity employer
Skills Required
- 3+ years of full stack development experience
- Proven experience delivering production-ready applications independently
Chegg, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Chegg, Inc. and has not been reviewed or approved by Chegg, Inc..
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Healthcare Strength — Health coverage spans multiple medical plan options, dental, vision, mental-health resources, and an EAP, alongside partner programs for care navigation. These offerings are described as comprehensive and a notable strength of the package.
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Leave & Time Off Breadth — Time-off policies include flexible PTO for many roles, paid volunteer days, two company-wide break weeks, and a long-tenure sabbatical. These elements support work-life balance and are highlighted as meaningful.
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Equity Value & Accessibility — Ownership opportunities include RSUs and an Employee Stock Purchase Plan, plus a distinctive student-loan repayment program funded through company equity. These features increase perceived total compensation value, especially for employees carrying education debt.
Chegg, Inc. Insights
What We Do
About Chegg: As the leading student-first connected learning platform, Chegg's Student Hub makes higher education more affordable and more accessible, all while improving student outcomes. Chegg is a publicly-held company based in Santa Clara, CA with offices in San Francisco, New York, Portland, India, Israel, Berlin, and Ukraine. Chegg Student Hub Services Includes; Chegg Study, Tutoring, Writing Tools, Math Help, Test Prep, Careers Search, Internship Admissions, and College Admissions. Video Shorts - Life at Chegg: https://jobs.chegg.com/Video-Shorts-Chegg-Services Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg For More Information: https://jobs.chegg.com/ Chegg is an equal opportunity employer
