We are looking for a Mid-Senior Developer to build functional and efficient API integrations to join our team. If you are a seasoned developer with a love for back-end technologies, curious about machine learning, enjoy working alongside equally driven colleagues and looking for a new challenge, let’s talk.
Gaspar.AI is a Conversational AI and Workflow platform that automates repetitive employee IT support requests.
There may be occasional opportunities to visit HQ in San Francisco and attend company events.
Responsibilities• Create features. From the proposal, through specification and implementation, to maintenance. Often these features are implemented as documented API endpoints. You are encouraged and expected to propose things that you think can be helpful for the product.
• Provide feedback. When planning a feature, it's the job of senior developers of each team to provide feedback on expected challenges and unknowns as early as possible.
• Improve the code. With time, all code and data structures accumulate some technical debt, which we pay off. Often we do it while we make features, but we also dedicate time to housekeeping.
• Be a responsible team member. We do code reviews, refactor code, learn new things and share our knowledge.
Requirements
- 3+ years of Python experience: designing, building, shipping, and maintaining back-end distributed systems
- Experience with consuming REST APIs
- Experience using Git in a professional/workplace environment
- Experience using AI prompt engineering
- Team spirit
- Good problem-solving skills
- Strong English communication skills, both verbal and written
- Experience working with remote teams
- Experience with the Django and Django Rest Framework
- Experience with RabbitMQ
- Experience with RAG (Vector Embeddings Similarity Search, Knowledge Graph)
- Experience with ELK (elastic)
- Experience with testing, ideally using pytest
- Familiarity with cloud hosting platforms such as Digital Ocean, GCP and Azure
- Experience with Slack's and Teams' APIs
- Experience with DevOps responsibilities (Kubernetes, Grafana Loki)
Benefits
- Training & Development
- Competitive compensation package
- Stock option plan
- Private health insurance plan
- Flexible work-from-home days
Top Skills
What We Do
Generative AI employee helpdesk for smarter support in seconds. Streamline your operations across the company with our LLM-trained Virtual Agent, Workflow Automation and Business Insights.
Powerful AI support capabilities
- Auto-resolve issues: Reset passwords, update groups and email lists, and so much more.
- Automate processes: Streamline onboarding, offboarding and other repetitive activities.
- Offer instant answers: Give accurate answers in seconds with no need to search.
- Accelerate approvals: automate and speed-up approval requests, such as asking for PTO.
- Optimize knowledge management: Fast-track the right content creation and fill knowledge gaps.
- Automate ITSM: Automate ticket creation, categorization, routing and status update checks.
How we are different:
- The only platform with an AI chatbot supporting 3 channels - Slack, Teams and JSM support portal
- Tailored to your needs - choose which features you want and deploy in 30 minutes
- Accurate, human-like conversations and answers thanks to advanced LLM training and RAG
- One unified solution with a user-friendly interface, unlimited usage and no hidden costs
- 30+ out-the-box integrations
Creating impact across the enterprise:
Company
- Enhanced company safety & security
- Only $1 per ticket
Service desk
- 80% less manual work
- 40% of employee tickets gone
Employees
- 100x faster issue resolution
- +85% employee happiness
