The Role
Design, develop, and implement scalable ServiceNow solutions using JavaScript, HTML, and CSS. Customize catalog items, Flow Designer, and business rules; perform automated testing and regression; conduct business process analysis, systems evaluation, process improvement, change/release management, and technical documentation. Collaborate with platform teams and manage program/project tasks to optimize enterprise workflows and user experience.
Summary Generated by Built In
LOCATION: Full-time, onsite in Herndon, VA
REQUIRED: Active TS/SCI with Full Scope Polygraph
We are seeking an innovative and experienced Software Developer with strong JavaScript and hands on ServiceNow experience. In this role, you will be instrumental in designing, developing, and implementing robust and scalable solutions that optimize business processes and enhance user experience across the enterprise.
REQUIRED: Active TS/SCI with Full Scope Polygraph
We are seeking an innovative and experienced Software Developer with strong JavaScript and hands on ServiceNow experience. In this role, you will be instrumental in designing, developing, and implementing robust and scalable solutions that optimize business processes and enhance user experience across the enterprise.
If you are passionate about leveraging cutting-edge technology to drive efficiency and solve complex challenges, this is your chance. With a competitive salary and industry-leading benefits, Ardent Principles offers more than just a job - we offer a career path filled with growth and opportunities. Join us and let's shape the future together!
Who We Are:
We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management.
We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management.
Passionate Integrity, Driven by Excellence
"Ardent Principles" signifies our unwavering commitment to excellence, driven by a profound passion and a strict adherence to ethical values. We believe that happy employees make for happy clients. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients.
"Ardent Principles" signifies our unwavering commitment to excellence, driven by a profound passion and a strict adherence to ethical values. We believe that happy employees make for happy clients. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients.
Key Responsibilities
Responsibilities include but are not limited to:
- Providing programming and development support ensuring business needs are developed and deployed in the customer's enterprise ServiceNow platform.
- Designing and customizing ServiceNow consistent with platform governance and in a manner that optimizes efficiency and user experience.
- Collaborating with other platform development teams as needed.
- Providing automated testing of new capabilities with regression against existing capabilities.
You must have the following required skills, certifications and demonstrated experience in and/or with:
- Using web development technologies, specifically JavaScript, HTML, and CSS.
- Developing ServiceNow OR advanced experience with software development OR experience with low-code development platforms and the aptitude to develop ServiceNow experience.
- Creating catalog items, using Flow Designer, and an understanding of business rules.
- Business process analysis, including evaluating customer needs, internal processes, document business process models, and translating these models as functional technical requirements.
- Systems evaluation, such as identifying measures or indicators of system performance and the actions needed to improve/correct performance, relative to the goals of the system.
- Process improvement, such as analyzing functions, requirements, or existing capabilities and shortfalls.
- Program management and project task management, and customer relations and outreach.
- IT and systems lifecycle management, including managing review boards, and change and release management.
- Knowledge management, including developing feature release descriptions, and technical artifacts related to development under this request.
Highly Desired Qualifications
Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include:
- ServiceNow Certified Application Developer, or completion of requisite ServiceNow training for the certification.
- ServiceNow Automated Test Framework (ATF).
- ServiceNow application suites (e.g., IT Service Management, IT Business Management), developing Dashboards on ServiceNow, and using ServiceNow Performance Analytics.
- Using ServiceNow project management applications.
- Cloud architecture
What We Offer You
- Highly Competitive Salary: Recognizing and rewarding your expertise and contributions.
- Generous Paid Time Off: Providing ample time for rest, relaxation, and personal pursuits.
- Dedicated Training Budget: Supporting continuous learning and professional development.
- 100% Employer-Covered Family Vision, Dental, and Health Insurance: Ensuring comprehensive health coverage for you and your family.
- 100% Employer-Covered Life and Disability Insurance: Offering financial security and peace of mind.
- 401(k) Plan with a 6% Employer Match: Helping you plan and save for a secure retirement, with 100% vesting from day one.
- 11 Paid Government Holidays: Observing national holidays to ensure time off with family and friends.
- Spot Bonuses for Exceptional Performance: Rewarding outstanding contributions and achievements.
SCHEDULE:
This is a full-time position with consultants expected to be available and working onsite in Herndon, VA during core hours.
Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
About
At Ardent Principles, we're more than just a technology company - we're a team of innovators, problem-solvers, and collaborators dedicated to pushing the boundaries of what's possible. Our mission is to empower organizations with transformative IT solutions and program management services, while our values of integrity, excellence, and teamwork guide everything we do. We foster a culture of open communication, where every voice is heard, and every idea is valued. Join us and be part of a company where your contributions truly make a difference.
Skills Required
- Active TS/SCI with Full Scope Polygraph
- Proficiency in JavaScript
- Proficiency in HTML and CSS
- Experience developing ServiceNow or strong software/low-code development aptitude for ServiceNow
- Experience creating catalog items, using Flow Designer, and understanding business rules
- Experience providing automated testing and regression testing
- Business process analysis and translating processes into technical requirements
- Systems evaluation and performance measurement experience
- Process improvement experience
- Program/project task management and customer relations/outreach experience
- IT and systems lifecycle management including change and release management
- Knowledge management and development of technical artifacts and release descriptions
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The Company
What We Do
Ardent Principles, Inc. is a people-focused IT and management consulting firm for commercial and government clients, specializing in IT services and program management, and offering advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, and staff augmentation.


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