Software Architect - User Experience (UX)

The Role:

The UX Architect is a strategic leader who champions user-centered design (UCD) principles across the entire product development lifecycle. You will leverage your deep understanding of user experience (UX) best practices to design complex information architectures, conduct comprehensive user research, and guide the UX vision for a team of designers.

Key Responsibilities:

• Lead the development and implementation of the overall UX strategy for digital products
• Conduct in-depth user research (including user interviews, surveys, and usability testing) to understand user needs and behaviors
• Develop detailed user personas, user journeys, and customer journey maps to inform design decisions
• Design robust information architecture (IA) to ensure a logical, findable, and accessible user experience
• Create high-fidelity wireframes, prototypes, and style guides to communicate design intent
• Collaborate with UI/visual designers, product managers, and engineers to ensure a seamless user experience, technical feasibility, and implementation of design across all touchpoints
• Work closely with graphic designers to produce high-fidelity designs and visual assets
• Mentor UX designers and foster a culture of user-centric design across the organization
• Evangelize the value of UX research and design within the organization
• Advocate for accessibility best practices and conduct accessibility audits and testing
• Effectively communicate the value of UX and its impact on business outcomes
• Stay up to date on the latest UX trends, technologies, and best practices

Required Skills, Experience and Qualifications:

• BE/BTech or MS degree in Computer Science from a reputed university
• 12+ years of experience in UX design with a proven track record of success
• Extensive experiences of designing and developing diverse range of complex UX projects
• Extensive knowledge of UCD principles and methodologies
• Expertise in user research methods and data analysis
• Strong information architecture (IA) and interaction design skills
• Proficiency in UX design tools (e.g., Figma, Sketch, Adobe XD)
• Excellent communication, collaboration, and leadership skills
• Ability to translate complex user research findings into actionable insights for design
• Experience working in an agile development environment
• Experience with accessibility best practices
• Knowledge of front-end development principles is a plus

About us

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.

• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.

ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,

Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.