We are seeking a knowledgeable and customer-oriented Software Application Support Systems Engineer to join our team. In this role you will provide Operational Support and be responsible for ensuring the stability and optimal performance of our software applications.
You will act as a point of contact for technical issues, troubleshooting software errors, providing user support, and collaborating with our engineering team to implement fixes.
This will require the ability to start, stop and diagnose services running in Linux. Some software includes Apache NiFi, Datarunner, MongoDB, ElasticSearch, AWS EC2 instances, CHAP. You will provide after-hour "on-call" support as needed.
QualificationsBasic Qualifications
- Active TS/SCI clearance with current polygraph required
- Ten (10) years’ experience as a SE in programs and contracts of similar scope, type and complexity is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.
Highly Desired Qualifications
- Experience maintaining, configuring and supporting complex software applications
- Experience with Linux command line and Systems Administration support
- Ability to maintain a comprehensive knowledge base of common issues, technical documents, and user guides
- Experience with technologies such as; Docker, MongoDB, Mongo Compass, ElasticSearch, AWS and ContainerYard
- Ability to proactively monitor application performance, system health checks, and database status to ensure maximum uptime
- Ability to troubleshoot and analyze software issues, evaluate error logs, identify root causes
- Experience working with Atlassian tools, Jira, Confluence
- Familiarity with web application architectures, web servers (e.g., Apache, Tomcat, IIS), and APIs.
- Familiarity with Apache NiFi, Dataflow and Mission data formats
- Excellent communication skills with the ability to perform independently
- Strong sense of ownership to drive issues to resolution while maintaining high customer satisfaction
This critical National Security role is eligible for Peraton's premier benefits package, designed to recognize and support the professionals safeguarding our nation. A few highlights:
- 280 hours of annual leave (5 weeks of PTO & 2 weeks of holiday)
- Health Benefits (medical, dental & vision) – very low to no cost employee contributions
- Annual Critical Skills Bonus
#PeratonRoyalMove #AJCM #MDFSP
Peraton OverviewPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range$146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Skills Required
- Active TS/SCI clearance with current polygraph
- Ten years of systems engineering experience on programs and contracts of similar scope, type, and complexity
- Bachelor's degree in Systems Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline
- Five additional years of systems engineering experience may substitute for a bachelor's degree
- Experience maintaining, configuring, and supporting complex software applications
- Experience with Linux command line and systems administration support
- Ability to maintain knowledge bases, technical documents, and user guides
- Experience with Docker, MongoDB, Mongo Compass, Elasticsearch, AWS, and ContainerYard
- Ability to monitor application performance, system health checks, and database status
- Ability to troubleshoot software issues, analyze error logs, and identify root causes
- Experience with Atlassian tools, Jira, and Confluence
- Familiarity with web application architectures, web servers, and APIs
- Familiarity with Apache NiFi, Dataflow, and mission data formats
- Excellent communication skills and ability to work independently
- Strong ownership and ability to drive issues to resolution while maintaining customer satisfaction
Peraton Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Peraton and has not been reviewed or approved by Peraton.
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Healthcare Strength — Healthcare offerings are described as broad, including medical, dental, vision, mental health support, and specialty programs like virtual physical therapy and surgical/cancer care navigation. Medical coverage is also characterized as a standout part of the overall package in terms of perceived quality.
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Retirement Support — Retirement support includes a 401(k) with employer matching and is repeatedly positioned as a strong component of total rewards. The 401(k) benefit is frequently singled out as one of the most valued parts of the package.
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Leave & Time Off Breadth — Time-off benefits are positioned as robust, including PTO, holidays, paid sick days, and floating holidays, with some roles offering notably generous accrual. Leave breadth is reinforced by related programs such as short/long-term disability and bereavement leave.
Peraton Insights
What We Do
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Why Work With Us
We are fearlessly solving the world’s most complex challenges to keep people safe and secure. You can be a part of protecting and promoting that freedom around the world.
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