Social Services Program Manager (KK-49741)

CLOSING DATE:     October 31, 2026

POSITION:               Social Services Manager

SALARY:                   $ 37.34 - 38.56, per hour

REPORTS TO:        Executive Director 

LOCATION:               Nespelem, WA 

Basic Functions:      This is a Non-Exempt position.  Overall responsibility of Program Budgets, payroll, disbursements, personnel, expenditure of funds in accordance to the Tribal Purchasing Policy.  Assess community social service, medical service, housing essentials, education and job training requirements in meeting clientele demands and actively supporting clientele’s self-sufficient independence and quality of life.  Advocate/ facilitate client access to various tribal and community services and duties related to protection of vulnerable adults and children through collaboration with entities related to this function. 

BENIFITS: We have excellent benefits including full Medical, Dental, Vision, Life, 401k with employer contributions, Short-and Long- Term disability for Full-Time employees. Generous leave package includes paid holidays, sick leave, and annual leave for Full-Time and Part-Time employees.

MINIMUM QUALIFICATIONS:

Education and Training: 

• Requires a Bachelor’s degree in Human Services related field, social work, or psychology and licensed as a family social worker; or, a valid credential authorizing personnel services as a social worker AND 60 months of social services work experience and 3 years of supervisory experience. A master’s degree may substitute for some experience.
• Requires a valid Washington State Driver’s license and be eligible for the Tribes vehicle insurance.

Knowledge, Skills, and Abilities:

• Requires specialized knowledge of the principles and practices associated with social work and counseling in an educational environment. 
• Requires specialized knowledge of and experience in the use of modern social work techniques such as family systems, ecological perspectives, school systems, and mental health. 
• Requires knowledge and understanding of the relationship between the clientele care plans and social services. 
• Requires knowledge of the uses and limitations of assessment tests. 
• Requires knowledge of pertinent Federal, State and Tribal Law and provisions pertaining to the position. 
• Requires knowledge of the relevant regulations in caring clientele requiring and requesting services.
• Requires knowledge of development of and use of relevant practices related to Human Services.  
• Requires a working knowledge of personal computer and multimedia equipment operations including common office productivity software, internet, and computer-aided programs supporting education.  
• Requires sufficient math skills to read and understand statistical concepts. 
• Requires professional level writing skills sufficient to prepare case management materials and reports. 
• Requires well-developed oral communications skills to convey concepts in individual and group counseling, home, and community-based settings, and work cooperatively with a diverse population of clientele.
• Requires knowledge of recovery process counselor interview techniques and skills; Possess excellent writing skills, case management, record keeping, documentation; Possess excellent oral presentation skills for mediation, facilitation or persuasion.
• Requires demonstrated experience to develop conduct training programs for volunteers relating to working with at risk children or clientele. 
• Requires demonstrated experience in supervising  to include budget preparation, hiring, conducting interviews, initiating corrective disciplinary actions, motivating employees, work flow analysis, performance evaluations detail assignments, report preparations, staff training technical assistance and conducting staff meetings.
• Requires experience in working with computer, internet, data systems, associated software
• Requires ability to define: Empathy, enabling, compassion, acceptance, “tough love”, lateral violence, and teamwork concepts and issues relative to the “helping professions;” Ability to understand addictive processes and effects upon self, families, communities, and organizations.
• Requires the skill sets to perform the responsibilities of the position including delivery of therapeutic, advisory, and counseling services. 
• Requires the ability to learn, interpret, and apply District, State, and Federal requirements and objectives for academic achievement.
• Requires the ability to explore alternative educational opportunities with families, identify crisis situations and provide intervention. 
• Requires the ability to conduct socio-environmental analysis and prepare social and family histories.
• Requires the ability to design and develop behavioral and instructional objectives for clientele. 
• Requires the ability to work cooperatively with personnel, service providers, families, and agencies.
• Requires the ability to develop and maintain a productive safe environment. 
• Requires the ability to organize and prioritize work and manage time effectively.
• Requires the ability to communicate in a professional manner, in both formal and informal settings with clientele, fellow staff and families. 
• Requires the ability to oversee the activities of instructional support staff.
• Requires the ability to maintain utmost confidentiality and maintain throughout employment.
• Requires ability to work independently with minimal supervision.
• Requires the ability to read interpret and implement Federal, State, and Tribal Laws and regulations or guidelines as it relates to services provided to clientele.
• Requires the ability to adhere to established rules and regulation and the personal integrity to handle the stress of the positions.  
• Requires the ability to establish and maintain effective working relations with support resources through formal and informal agreements
• Requires the ability to function in school, home, and outside environments, engaged in work of a predominately sedentary nature. 
• Requires sufficient physical ability to move to work locations. 
• Requires the ability to grasp, reach, push, and pull and move light weight work materials and supplies. 
• Requires sufficient arm, hand, finger dexterity to use a personal computer keyboard, multimedia, and other office equipment. 
• Requires sufficient hearing and speaking skills to project voice and communicate with staff, students, parents and other practitioners in small group settings and in one-on-one conversations. 
• Requires visual acuity to read printed materials and computer screens. 

Special Conditions:

• Requires ability to successfully clear an in depth Criminal inquiry for Federal adjudication as required to access the following systems such as TFAS, FISSA and attend annual training certification for access and maintain throughout employment.
• This position is defined as Safety Sensitive and subject to pre-employment, post-accident, reasonable suspicion and random drug testing. This position requires abstinence from the use of intoxicating substances (alcohol or drugs) for a minimum of five years prior to employment, defined as currently working a path of wellness. 

Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.

If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance.  In addition, this position may be subject to pre-employment background clearances.  If applicable, these clearances must be maintained throughout employment.

INFORMATION: Krystal Keaton, HR Recruiting Sr., Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 634-2794 [email protected]