The Role
Engage prospects via social media, answer queries about classes and pricing, recommend courses, build and maintain relationships, update and follow up using the organization's CRM/student database, and work flexible shifts including late-night/early-morning to support international customers.
Summary Generated by Built In
This is a remote position.
- Understand queries from prospects, engage them and understand their needs
- Research, build and maintain relationships with prospects.
- Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs.
- Engage, followup, converse over social media platforms with prospects.
- Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool.
- Open to work in late night or early morning shift to support international customers.
Requirements
- Excellent verbal and written communications skills
- Ability to think independently and innovatively
- Fast learner and quick thinker
- Good command in English
- Knowledge of Google Suite and any CRM software (Ex: Zoho CRM)
- Ability to negotiate and understand prospects needs, engagement, and sales skills
- Passionate about helping customers and building long term relationships
- Ability to adapt and grow in a competitive environment
- Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others
- Excellent time management
Benefits
- Opportunity to be a part of a dynamic growth focused tech startup
- Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
- Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
- Fun loving environment and caring team mates and inclusive culture of the company
- Work From Home
- Perks and Benefits
Skills Required
- Excellent verbal and written communication skills
- Ability to think independently and innovatively
- Fast learner and quick thinker
- Good command of English
- Knowledge of Google Suite
- Knowledge of CRM software (e.g., Zoho CRM)
- Ability to negotiate and sales/engagement skills
- Passion for helping customers and building long-term relationships
- Ability to adapt and grow in a competitive environment
- Ability to learn new software tools adopted by the organization
- Excellent time management
- Willingness to work late-night or early-morning shifts for international customers
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Ethnus is a Bengaluru-based education and communication-skills training company serving professionals and students. It operates as a training center focused on improving communication skills, with an EdTech orientation and programs designed for learners at different stages. Its public company profile identifies Bengaluru, India as its location and describes the organization primarily through its professional and student communication-training offering for professionals and students alike.
