Social Media Officer

Posted 3 Days Ago
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Kecamatan Kebayoran Baru, Jakarta, IDN
In-Office
Entry level
Agency • Digital Media • Information Technology • Social Media
The Role
Create and implement social media strategies, post to and monitor multiple accounts, write platform-appropriate content, manage community engagement and complaints, run and optimize campaigns and competitions, track and analyze performance, and compile regular reports while staying current with digital and social trends.
Summary Generated by Built In
Company Description

We are part of Indonesia’s emerging business group with core offering of end to end digital services and products. Established in 2009 as a web agency, we have grown into a dynamic digital agency venturing into social media, digital products, mobile solution, and content marketing.

Job Description

  • Develop and implement social media strategies.

  • Post to and monitor a range of social media accounts, simultaneously 

  • Help grow social reach, engagement, and referral traffic 

  • Spot social media trends, including new platforms and changes to existing ones 

  • Brainstorm and generate search-friendly headlines and social-friendly copy with team 

  • Writing content that is suitable for various social media platforms 

  • Responding to and addressing the community’s queries and complaints efficiently, professionally and timeously 

  • Driving engagement and conversations with the community and ultimately establishing brand loyalty 

  • Identifying tactical and relevant opportunities to engage with client communities

  • Executing and optimizing content during campaigns to ensure momentum and optimal visibility 

  • Keeping up-to-date with the latest trends within the digital and social media landscape 

  • Executing social media competitions and collating entries 

  • Compiling weekly/monthly social media platform reports 

  • Monitor effective benchmarks (best practices) for measuring the impact of social media campaigns 

  • Analyze, review and report on effectiveness of campaigns to maximise results 

Keep fully up to date with all that is happening within the organization

Additional Information


  • Holiday allowance,

  • Overtime allowance,

  • Work from home (2 work days / month), 

  • Paid Leave (12 work days / year),

  • Insurance in the form of BPJS Kesehatan & BPJS Ketenagakerjaan,

  • Eligibility to join the company outing after 3 (three) months of employment,

Skills Required

  • Develop and implement social media strategies
  • Post to and monitor multiple social media accounts
  • Write search-friendly headlines and social-friendly copy suitable for various platforms
  • Community management: respond to queries and complaints professionally and timely
  • Execute and optimize content during campaigns to maximize visibility and engagement
  • Run social media competitions and collate entries
  • Compile weekly/monthly social media reports and analyze campaign effectiveness
  • Keep up-to-date with social media and digital marketing trends
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The Company
33 Employees
Year Founded: 2009

What We Do

PT. Definite Maji Arsana is a leading digital agency based in Jakarta, Indonesia, established in 2009. Originally a web agency, it has evolved into a dynamic provider of end-to-end digital services and products, specializing in social media, digital products, mobile solutions, and content marketing. The company empowers businesses to innovate, grow, and succeed through meaningful digital experiences, bridging the gap between technology and business.

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