Social Media Manager

About Ogilvy 

Memac Ogilvy is one of the leading creative networks in MENA, with a strong presence in KSA and across the GCC and North Africa. It is part of the formidable worldwide Ogilvy network. It’s the only truly integrated comms network – with beyond Brand & Advertising, a deep PR & Influence, Social Media Performance and Customer Engagement & Digital capability under 1 P&L and under single leadership. Memac Ogilvy is about Making Brands Matter. We deliver on this by combining expert and new capabilities for modern marketing solutions (we are not a traditional advertising agency anymore) with solid project management expertise for agile and effective delivery as well as through a passionate talent agenda.   

The agency is the most awarded Middle Eastern agency in Cannes as well as a big winner at the local award show Lynx. It counts around 600 staff members.   

What You’ll Do: 

• Run mid-size accounts, providing insights-driven strategies and strengthening client relationships. 

• Lead and manage a team, collaborating with cross-departmental teams (PR, Creative, Paid Social). 

• Take ownership of client relationships, creating and implementing social media strategies. 

• Identify and apply digital and social trends to client work, developing creative solutions. 

• Guide creative ideas and deliverables, ensuring they align with brand-specific strategies. 

• Lead client meetings, presenting work, insights, and aligning on overall strategy. 

• Drive effective social campaign conceptualization and presentation based on deep brand and customer understanding. 

Responsibilities: 

• Support the development of social media strategy for clients by leveraging social listening, trends, and performance figures. 

• Demonstrate knowledge of analytical reporting, focusing on improving social content, platform, or performance, and explaining the "why." 

• Proactively identify and integrate trending topics, memes, or GIFs into client conversations. 

• Manage an extended team for projects, including planning, creative, and media teams. 

• Understand social media performance basics and work with the media planning team to ensure content meets KPIs. 

• Develop all monthly and quarterly reports, and benchmarking analysis, with support from a social media manager. 

• Develop briefing documents for always-on and campaign performance. 

• Oversee the Community Management (CM) team for clients and step into CM if required for support. 

• Manage client expectations effectively. 

• Plan and develop Social Media Campaigns (across digital channels, content, campaigns & connections) with various stakeholders. 

• Understand business KPIs, their effects, and how to set and achieve them. 

• Ensure timely and effective service delivery to clients. 

• Develop presentations for clients relative to project management/programme status. 

• Keep team(s) appropriately informed and involved in projects. 

What You’ll Need: 

• A Bachelor's degree with 4-5 years of experience working within the digital/social agency space. 

• Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies. 

• An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels. 

• A glass-half-full outlook that contributes to a strong company culture and healthy business. 

• Entrepreneurial spirit and passion for transforming clients' digital practices. 

• Ability to identify digital and social trends and apply them. 

• Demonstrated knowledge of analytical reporting and social listening. 

• Ability to manage teams and collaborate cross-departmentally. 

• Strong writing and editing skills.