Social Media Manager, NT Tech

Posted Yesterday
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Chicago, IL, USA
Hybrid
85K-100K Annually
Senior level
Fintech • Software • Financial Services
Building better futures for all traders
The Role
Own NinjaTrader Tech’s social media strategy across major platforms, including content planning, creation, publishing, community management, influencer coordination, and short-form video adaptation. Establish brand voice, monitor trends, analyze performance, and develop data-driven recommendations. Lead cross-functional initiatives, manage agencies and vendors, ensure regulatory compliance, and grow the Prop trading community without formal authority.
Summary Generated by Built In

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader.

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you'll do:

NinjaTrader's Social Media team builds our brand's voice and community across every channel. As Social Media Manager, NT Tech, you'll own and grow NinjaTrader Tech's social presence, with a focus on our Prop business, one of our fastest-growing segments, which gives funded traders the capital and tools they need to scale. This is a senior individual contributor role: you'll own strategy and deliver measurable results, working day-to-day with the Social Media team and reporting to the Sr. Manager, Content Marketing.

In this role you will:

  • Own the strategy for NinjaTrader Prop and Ecosystem business accounts across X/Twitter, Instagram, TikTok, LinkedIn, YouTube, and Facebook, ideating, creating, and publishing content
  • Manage the Prop social content roadmap and calendar from concept to publishing
  • Develop and maintain a strong, social-first, company-approved brand voice and visual identity that stays consistent across all channels, adapting content natively for each platform
  • Monitor platform algorithm changes, trending formats, and emerging channels to maximize reach and engagement
  • Design your own social assets, work with the creative team and other designers to request additional assets and ensure cohesive visual identity across platforms, and oversee
    copywriting, caption development, and asset coordination for campaigns and product launches
  • Manage relationships with influencers, creators, and agency partners on post scheduling and asset sharing across our channels
  • Support our Video Producer on Prop business projects by repurposing long-form video into short-form clips for TikTok, Reels, and YouTube Shorts, and writing captions, subtitles, and on-screen text
  • Own community management across all NinjaTrader brand accounts by setting community guidelines, response standards, and escalation paths, directing day-to-day responses to comments, DMs, mentions, and tags, cultivating an engaged and loyal trading community, and monitoring brand mentions and sentiment to flag emerging issues
  • Lead cross-functional initiatives with content, product, and growth teams, driving alignment without formal authority, and represent the social media function in cross-functional forums while advising other business units and building relationships with Manager- and Director-level stakeholders
  • Track and analyze performance across channels, turning insights into data-driven recommendations and business cases that shape content strategy and influence resourcing and budget decisions, and design and document the processes that ensure all published content meets regulatory and brand standards

What you'll need:

  • Bachelor's degree in marketing, communications, journalism, or a related field (or equivalent hands-on experience) and 6+ years of related experience (or 4+ years with a
    master's degree) in social media, content creation, or digital marketing (agency or in-house)
  • Demonstrated end-to-end ownership of a major social or content program, including setting strategy, managing the roadmap, and delivering measurable results, with a proven track record growing social for a financial brand, media company, or creator
  • Deep knowledge of the futures, prop trading, or crypto space, including its audiences, communities, and culture
  • Proven experience building and leading community management programs, including owning a brand's community strategy and representing a voice publicly
  • Ability to thrive in a fast-moving content environment, with a deep understanding of short-form video and X content ecosystems
  • Strong graphic design skills, with experience turning a brief into scroll-stopping visuals both independently and in collaboration with other designers, and comfort with video editing software (Adobe Premiere or similar)
  • Experience with Sprout Social, Adobe Creative Suite, Canva, and project management tools (e.g., Jira, ClickUp, or Monday.com), plus experience using AI tools in your marketing workflow (Claude and ChatGPT preferred) for ideation, copywriting, research, or asset creation
  • Experience adapting long-form content into short-form, social-first formats by finding the hook and cutting to what matters, and a fluency in meme culture and internet humor that you use strategically without forcing it
  • Strong writing skills with sharp hooks and concise, engaging captions, a knack for adapting tone across platforms and audiences, and the ability to communicate recommendations clearly in writing and in meetings
  • Highly organized, with experience managing vendors, agencies, or contractors alongside multiple content streams and cross-functional workstreams, and a proven ability to align stakeholders (content, product, growth) without formal authority, including at the Manager and Director level

Bonus Points for:

  • Comfort on camera for short-form video content (TikTok, Reels), a strong differentiator
  • Basic familiarity with paid social, including knowing how organic and paid work together
  • Familiarity with Social SEO, including optimizing captions, hashtags, and scripts to improve discoverability on TikTok, YouTube, and beyond

Compensation:

The salary range for this role will be $85,000 - $100,000 USD. In addition, this position will also receive an annual target bonus of [BONUS %]%. Bonus pay at NinjaTrader is based on
individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader.

NinjaTrader offers a 401(k) plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year plus seven paid holidays.

Location:

This role is based in Chicago, IL. We are not open to remote candidates for this role

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

  • 20 additional flex remote days annually
  • 6 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Paid Parental Bonding Leave
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Skills Required

  • Bachelor's degree in marketing, communications, journalism, or a related field, or equivalent hands-on experience
  • 6+ years of related experience in social media, content creation, or digital marketing; 4+ years with a master's degree
  • End-to-end ownership of a major social or content program with measurable results
  • Experience growing social media for a financial brand, media company, or creator
  • Deep knowledge of the futures, prop trading, or crypto space
  • Experience building and leading community management programs
  • Understanding of short-form video and X content ecosystems
  • Strong graphic design skills
  • Experience with video editing software such as Adobe Premiere
  • Experience with Sprout Social, Adobe Creative Suite, Canva, and project management tools such as Jira, ClickUp, or Monday.com
  • Experience using AI tools such as Claude and ChatGPT in marketing workflows
  • Experience adapting long-form content into short-form social formats
  • Strong writing skills and ability to adapt tone across platforms
  • Experience managing vendors, agencies, or contractors and aligning cross-functional stakeholders
  • Comfort on camera for short-form video content
  • Basic familiarity with paid social
  • Familiarity with Social SEO, including captions, hashtags, and scripts

What the Team is Saying

Paula
Susan
Martin
Gavin
Neha
Nivedita
Juliana
Sandra
Nelly
Williams
Abraham
Hemant
Pete
Sheetal
EllaRose
Yaci
Jeremy

NinjaTrader Compensation & Benefits Highlights

  • Healthcare Strength — Health, dental, and vision coverage are provided, with life and disability insurance covered by the company. Wellbeing resources such as EAP, wellness, and fitness programs are also referenced.
  • Retirement Support — A 401(k) plan with company match is highlighted across company materials and postings. Retirement support is positioned as a core element of the package.
  • Leave & Time Off Breadth — Generous PTO, paid holidays, a service/volunteer day, and paid parental bonding leave are called out explicitly. Time off is described as relatively accessible.

NinjaTrader Insights

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The Company
HQ: Chicago, IL
430 Employees
Year Founded: 2003

What We Do

NinjaTrader's engineering, product, and operations teams build for nearly 4 million futures traders worldwide. Real users, real markets, real confidence in the tech behind every trade. We've been at this since 2003 — launching our own brokerage in 2014 and our FCM in 2021 — and we know what scale looks like in this category. In 2025, NinjaTrader joined Kraken and is now part of Payward, Inc., a unified financial infrastructure company that includes Kraken, NinjaTrader, and a growing set of related products and services. NinjaTrader operates independently within Payward, and we're building from the strongest position in our history. Our Purpose — to build better futures for all traders — is also a hiring filter. We hire people who genuinely care about the trader experience, whether or not they trade themselves. That care shows up everywhere: in product decisions, customer support, how we run our daily livestream, and how compliance reviews every promotional asset before it goes out. Our HQ is in the Loop, overlooking the Chicago River. It's a deliberate space designed for the kind of work we do, with collaboration zones, focus rooms, social areas, and reservable desks for remote employees to use when they're in town. Our hybrid schedule is Tuesday, Wednesday, and Thursday in office, plus 20 additional work-from-home flex days per year and up to 5 company-wide office-optional weeks. NinjaTrader has grown to over 430 employees, and nearly 40% of the team works fully remote across 22+ states — on the same squads, same projects, same calls as their Chicago colleagues. We're Great Place To Work Certified™, and in 2026 we were named to the Fortune Best Workplaces in Chicago™ list. NinjaTrader was recognized as one of the 2026 Fortune Best Workplaces in Chicago, an award determined entirely by employee feedback through the Great Place To Work® Trust Index™ survey. NinjaTrader paid no application fee to participate. Futures trading involves substantial risk and is not suitable for everyone. View Disclosures: ninjatrader.com/disclosures/

Why Work With Us

Our Purpose — to build better futures for all traders — is also a hiring filter. We hire people who genuinely care about the trader experience, whether or not they trade themselves. Nearly 4 million traders count on the work we ship. Over 17% of the company was promoted in 2025. Better futures start here.

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NinjaTrader Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Chicago-based employees follow a hybrid schedule: In-office Tuesday – Thursday, remote on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 flex remote days annually 6 company-wide office-optional weeks

Typical time on-site: 3 days a week
Company Office Image
HQNinjaTrader HQ
With river views and all the hotspots of River North and the Loop minutes away, 222 North LaSalle is positioned in the most vibrant part of downtown, right at the corner of LaSalle and Wacker. Amenities include onsite parking, gym, coffee shop employee events, and restaurants.

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