Social Media Lead

Reposted 19 Days Ago
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San Francisco, CA
In-Office
35-35
Mid level
Artificial Intelligence • Software
The Role
Lead social media initiatives for Resolve AI, creating and managing content across platforms, engaging the community, and monitoring trends in software and AI.
Summary Generated by Built In
About Resolve AI
  • At Resolve, we’re building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems — from code to databases — taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building.

  • Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

  • We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).

What You’ll Do

You will be the voice of Resolve AI across social channels—building and maintaining a presence that feels impossible to ignore. This role is both strategic and hands-on:

  • Own and manage the content calendar for LinkedIn, X, and emerging platforms (potentially Reddit, Substack).

  • Identify and jump on relevant industry trends to inject a bold Resolve AI perspective.

  • Collaborate cross-functionally with Recruiting, Product, Sales, and Marketing to generate content from customer stories, product launches, culture moments, and thought leadership.

  • Proactively engage in online discussions to build the brand’s presence and spark debate in the software engineering and AI community.

  • Monitor conversations across platforms to find entry points for high-impact commentary and trend participation.

  • Develop lightweight but high-quality assets (text posts, carousels, short-form videos, reels) that balance speed with creativity.

  • Use AI tools and workflows to scale ideation, asset creation, and experimentation.

What We’re Looking For
  • Proven track record of growing engagement and impressions for a B2B SaaS or tech brand.

  • Finger on the pulse of AI, software engineering culture, and broader tech trends—knows what’s happening now.

  • Creative urgency: able to turn ideas into live content within hours, not days.

  • Skilled at fostering conversations, not just publishing announcements.

  • Experience with AI-powered creative workflows (e.g., generating ideas, scripts, visuals).

  • Cross-functional collaborator who can work with leadership, engineers, and marketers seamlessly.

  • Comfortable both creating original content and curating voices from the community.

Why Join Resolve AI?
  • Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.

  • Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.

  • Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.

  • Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.

  • Competitive Benefits: Competitive Pay Packages with full benefits including:

    • Equity with Early Exercise & QSBS Eligibility

    • Comprehensive Medical, Dental, and Vision Insurance

    • Monthly Housing Stipend

    • Flexible (Unlimited) Paid Time Off

    • Visa Sponsorship & Immigration Support

    • 401(k) Plan

    • Parental Leave

    • Discretionary Tech Benefit Stipend

    • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. 

Top Skills

Ai Tools
Content Creation
Social Media
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The Company
HQ: San Francisco, California
22 Employees
Year Founded: 2024

What We Do

Our AI Production Engineer investigates & resolves incidents, so you can focus on building.

Let’s make machines be on-call for humans, not the other way around.

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