Social Media Community Manager

Reposted 14 Days Ago
New York, NY
Hybrid
117K-190K Annually
Mid level
Edtech • Machine Learning • Mobile • Other • Software
We’re here to develop the best education in the world and make it universally available.
The Role
As a Social Media Community Manager, you will engage with Duolingo's social media community, create content, and inspire user-generated content while tracking community metrics.
Summary Generated by Built In

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and even though we've made a lot of headway, we still have work to do — and that’s where you come in!

Duolingo’s designers care about creating high-quality experiences that look and feel fun. From animators to writers, product designers to researchers, Design brings purpose, feeling, and delight to every interaction with our brand, inside the app and out. As a designer, you’ll join a culture of creativity and craft, where we have a high bar for excellence and an endless curiosity about how to bring more unexpected quirk and fun to the pursuit of learning. 

Join us in our mission to develop education for our half a billion (and growing!) learners around the world.

About the role
We are seeking a Social Community Manager to help engage with Duolingo’s social media community. With a large presence on YouTube Shorts, TikTok, and Instagram Reels, we need someone who can speak the internet language of our learners. As a core member of our growing marketing team, you are someone who lives on the For You Page and loves crafting community content that engages, entertains, and encourages. More than that, you love to find opportunities to connect with our users and inspire UGC.
The ideal candidate is highly creative and self-motivated, has excellent communication skills, and collaborates well with others.
 
  You will...
  • Own the Duolingo tone in the comments section and community manage social posts on our global Duolingo channels
  • Work alongside our social team to create viral community management moments in our own comment section and on our channels
  • Inspire UGC moments through community content on our channels
  • Embody "learners first" by cultivating relationships with our most passionate community members and empowering them to become brand ambassadors
  • Work closely with the merch team to surprise and delight our most engaged fans
  • Evolve our short-form video community strategy through experiments and iterate on the ones that work
  • Track metrics alongside our Analytics team related to community engagement, sentiment, and growth, and provide regular reports and insights to inform content strategy and vision.

  You have...
  • 2-3 years social media experience at major brand or organization
  • Wit! You’re known as the clever one in your group chat that always has the best comebacks.
  • At your core, you’re a content creator, but engaging fans and community is your passion.
  • In-tune with social trends, even before they hit; ability to respond ASAP to trends/memes to capitalize on those opportunities
  • Solid interpersonal skills and passion for engaging with our social media communities

  Exceptional candidates will have...
  • Are proficient in multiple languages
  • Can dance in a mascot suit

We post a multi-level salary range for all of our roles.

This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.

Salary Range:
$116,500$189,800 USD

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [email protected].

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

Sign up for job alerts here.

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The Company
HQ: Pittsburgh, PA
670 Employees
Year Founded: 2011

What We Do

Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages.

Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available. Some of our products include:

1. Duolingo: The free, fun, and effective way to learn a language!
2. DET (Duolingo English Test): A modern language proficiency tool designed for today's international students and institutions. It offers an English proficiency score, video interview, and writing sample in an accessible, efficient, and secure testing experience.
3. Duolingo Math: An app that can make math be fun. For everyone. Students can focus on elementary math, which covers classroom topics, or adults can focus on brain training, which strengthens mental math skills and covers more advanced topics.
4. Duolingo ABC: An educational learning app that offers immersive lessons to teach preschool to second grade kids reading fundamentals.

Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.

Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.

Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated.

With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all.

Duolingo has been named:
2022 Fast Company’s Best Workplaces for Innovators
2022 Fast Company 10 Most Innovative Education Company
2021 Forbes Best Startup Employers
2020, 2018, 2017, 2013 Most Innovative Company by Fast Company
2020 Best Machine Learning Startups for by Glassdoor
2018 Inc. Best Places to Work
2018 Entrepreneur Top Company Culture List

University Program Awards:
2022 Handshake Early Talent Award
2022 Untapped Top Internship Programs
2022 OneReq Internship Program Trailblazer Award

Why Work With Us

Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are. Best of all, you get to work alongside Duo (literally)!

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