Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode, fueled by a recent $190m series C round.
The Social Media & Community Lead will grow Blackpoint Cyber's voice across social platforms and build community among the MSPs, IT and security professionals, and partners who make up our audience. You'll own the social strategy and day-to-day content calendar for channels like LinkedIn, X, Reddit, and YouTube - writing copy and creating videos and creative posts that make cybersecurity approachable.
You'll be the front line for how our community experiences the Blackpoint brand online, from comments and DMs to real-time engagement at industry events. You'll also own Blackpoint's social advocacy tool and employee advocacy onboarding, using gamification to keep employees engaged and posting, partnering closely with the People team on employee-facing content.
You'll develop a deep partnership with the head of partner/customer marketing and sales to mine MSP partner stories for social, and collaborate with Blackpoint's head of events and field marketing to build social strategies around each event.
What You'll Do
Own and grow Blackpoint Cyber's social channels (LinkedIn, X, Reddit, and YouTube as applicable), posting a minimum of 5x per week
Craft, schedule, and publish original content - including short-form video and creative images — keeping tone and voice consistent across every channel
Partner with the Senior Copywriter, events, demand, product, and campaigns teams to plan a content calendar, including real-time or reactive content around emerging news and events
Conduct regular social listening to track brand, product, and competitor activity, and engage daily on LinkedIn commentary and tags
Build and moderate Blackpoint's Reddit community, including growing Reddit karma, in coordination with partner marketing
Manage internal stakeholder requests for social content and coordinate with creative as needed
Track, analyze, and report on social performance monthly, quarterly, and yearly, turning data into clear recommendations
Manage social media crisis communications and response strategy as needed
Stay current on platform trends and emerging formats, applying AI tools for ideation, drafting, and workflow efficiency
Advise internal teams — and partners where relevant — on social presence and profile-building best practices
What You Bring
8–10 years managing social media as your primary role
Excellent written and verbal communication skills, with the ability to write short, clever, on-brand copy under deadline
Experience building social media programs using best practices and modern tools
Strong organizational skills — comfortable owning a content calendar, asset library, and multiple concurrent campaigns
Working knowledge of social SEO fundamentals and copywriting best practices
Experience with social listening and social advocacy platforms
Comfort using AI tools for ideation, drafting, and day-to-day content workflows
Ability to lead cross-functionally, helping other teams understand the value of social
Genuine curiosity about trending cybersecurity and MSP topics
Ability to travel up to 25% of the time to industry events and conferences
Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment.
For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks. International employees receive competitive benefits in accordance with local market standards and applicable country requirements.
Blackpoint believes all employees should share in the company’s success – equity participation is available to employees globally, with program details varying by location and employment structure.
Skills Required
- 8–10 years of experience managing social media as a primary role
- Excellent written and verbal communication skills
- Ability to write concise, clever, on-brand copy under deadline
- Experience building social media programs using current best practices and modern tools
- Strong organizational skills, including managing content calendars, asset libraries, and concurrent campaigns
- Working knowledge of social SEO and copywriting best practices
- Experience with social listening and social advocacy platforms
- Comfort using AI tools for ideation, drafting, and content workflows
- Ability to lead cross-functionally and communicate the value of social media
- Genuine curiosity about cybersecurity and managed service provider topics
- Ability to travel up to 25% of the time to industry events and conferences
What We Do
Blackpoint Cyber is a technology-driven cybersecurity company headquartered in Denver, Colorado. Founded in 2014 by former U.S. Department of Defense and intelligence security experts, Blackpoint leverages decades of real-world experience and deep knowledge of malicious tradecraft to provide proactive, nation-state-grade cybersecurity to organizations worldwide. Our mission is clear: to deliver 24/7, human-powered Managed Detection, Response, and Remediation (MDR) services, empowering IT professionals with the industry’s fastest threat elimination and risk mitigation capabilities. Blackpoint’s proprietary technology and active Security Operations Center (SOC) work together to stop cyber threats in real-time, ensuring organizations of all sizes remain protected in a constantly evolving threat landscape. At Blackpoint, we are a passionate team of cybersecurity professionals dedicated to helping Managed Service Providers (MSPs) become the heroes modern businesses rely on. By arming MSPs with cutting-edge technology, relentless 24/7 support, and a trusted partnership, we help them safeguard their clients and combat cyber threats with confidence and precision. At Blackpoint Cyber, we believe sophisticated cybersecurity should be accessible to all. That’s why we remain deeply committed to the growth and success of the Managed IT and Security community, offering cutting-edge solutions that empower IT professionals to combat cyber threats with confidence. Strike first and secure fast with Blackpoint Cyber.
