CANVAS is looking for a passionate and collaborative Social & Community Manager to join our team. You will work alongside copywriters, content creators, strategists and account managers to support award-winning digital initiatives and grow brand affinity across social channels. The ideal candidate believes in the power of connection and is obsessed with extending brand messaging to consumers and peers in creative and socially native ways. You’re a strong writer just as much as a social maven, but your style is adaptable and flexible, and can reach a wide swatch of audiences.
We pride ourselves on our integrated and nimble digital work, so our Social Manager should be organized, fast on their feet, and capable of speaking many brand languages in a given day.
Job DescriptionWhat You’ll Do Here
Community Management (Owned + Outbound)
Engage with followers through comments, DMs, and mentions while escalating customer service issues when needed.
Proactively get the brand out in the world by engaging with relevant content, joining cultural conversations, and starting meaningful dialogues with influencers, creators, and users.
Content and Copy Support
Write and edit captions that adapt voice and tone for each platform.
Contribute to monthly content calendars with ideas for reactive, quick-turn content and trend-driven opportunities.
Collaborate with creative and strategy teams so that content isn’t just published, it resonates.
UGC and Influencer Amplification
Collect, curate, and track the best UGC, both influencer and organic, for brand use.
Work with influencer and media teams to extend brand storytelling.
Trendspotting and Insights
Monitor current trends, platform evolutions, and cultural conversations relevant to our clients.
Compile findings into decks and reports to share with internal teams and clients, translating chatter into actionable insights.
Act as the always-on radar, identifying opportunities where brands can authentically participate in culture.
Tracking and Reporting
Create trackers and logs of engagement moments, noting what drives positive sentiment and what doesn’t.
Work with strategy and analytics to connect community activity to broader brand and business outcomes.
Agency Social
Lead community management for UC’s own channels, ensuring our social presence reflects our creativity and culture
QualificationsWhat You Bring
2+ years of agency or brand-side community management experience
Fluency in English and Spanish
Expert knowledge of social media platforms with curiosity about every new update and evolution
Strong writing skills and the ability to flex tone across multiple brand voices
Comfort using social listening, publishing, and analytics tools such as Sprinklr, Sprout, or Brandwatch
Sharp attention to detail and the ability to QA your own work
A genuine interest in data and cultural insights, with the ability to spot patterns and share what they mean
Bonus Points If You Have
Experience developing distinct brand tones or editorial voices
A track record of writing captions or content for brands
Familiarity with organizational tools like Asana, Monday.com, or Airtable
Experience writing longer-form editorial or cultural POVs
Success in This Role Looks Like
Our clients’ feeds feel like communities, not broadcast channels
We’re acting on cultural opportunities ahead of competitors
Insights from your day-to-day work shape briefs, campaigns, and strategy
Our agency’s own social presence feels vibrant, connected, and trend-forward
Additional Information* Salary Range: $65,000 - $70,000 salary range
All your information will be kept confidential according to EEO guidelines.
*Actual offer may vary by market location, job-related knowledge, skills and experience.
Top Skills
What We Do
Today more than ever brands need a competitive edge. A leg up. An ace in the hole.
Welcome to ours.
As a collective of smart, creative, culturally attuned trailblazers who are as talented, innovative and diverse as today’s America, we are unlike any other communications group on the planet.
Recognizing that the rules of consumer engagement have changed, it’s no longer enough for a marketing company to have an X factor. Today’s brands need a partner with an X, Y & Z factor.
That’s where we come in.
We have upended the communications company model as you know it.
From advertising and analytics to digital and content production and beyond, we are unique in the capabilities we offer and in how we collaborate with each other and our clients.
Everything is in service to everything else and everything we create is in service to brand growth.
Leaning on our strong cultural heritage, we alone have the foresight, smarts and sensibilities to help brands stay in-step with today’s “new” consumer. Plus the creative chops to deliver award-winning, problem solving work that makes a difference.
The kind of difference that changes brands.
It’s a brave new marketing world out there – client growth hinges on having a competitive advantage.
Or in our case, a hugely unfair one.
Affiliated Companies
CANVAS United
GALLEGOS United
ROX United
POLY United
LUNA United
