Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is looking for a Social & Community Manager to own how the brand shows up, sounds, and responds across organic social and community spaces every single day. You will be the face of Xometry online — the daily voice, the person engaging in the communities where our buyers and suppliers already are, and the one making sure nothing falls through the cracks when someone reaches out. This role is part storyteller, part community builder, part first responder. You keep the content calendar on track and partner with our agency on production, but the voice, the engagement, and the day-to-day judgment calls are yours. You'll stand up the tools and triage process that let us listen and respond in real time, and you'll pull in subject matter experts when a conversation needs real technical credibility behind it.
How You’ll Contribute:
- Serve as the face of Xometry and operational lead for organic social & community — owning daily voice, community engagement, and servicing triage
- Represent Xometry in buyer and supplier communities (forums, Reddit, YouTube)
- Stand up a social listening/servicing tool
- Own the social content calendar and partner with the agency on content creation
- Establish a servicing triage process for community and social inquiries
What You'll Bring to Xometry:
- 7+ years experience managing organic social and/or online community programs, ideally in a B2B or technical industry
- Strong writing skills and a distinct, adaptable voice — comfortable engaging authentically in forums, Reddit, and other community spaces
- Experience with or working knowledge of social listening/servicing tools
- Ability to triage and prioritize inbound engagement, knowing when to respond directly and when to loop in subject matter experts
- Comfort partnering with an agency on content production while retaining ownership of voice and strategy
- A proactive, community-first mindset — you notice what's happening in the conversation and show up in it
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Skills Required
- 7+ years of experience managing organic social and/or online community programs
- Experience in a B2B or technical industry
- Strong writing skills and a distinct, adaptable voice
- Experience with or working knowledge of social listening and servicing tools
- Ability to triage and prioritize inbound engagement
- Ability to determine when to respond directly and when to involve subject matter experts
- Experience partnering with an agency on content production while retaining ownership of voice and strategy
- Proactive, community-first mindset
Xometry Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xometry and has not been reviewed or approved by Xometry.
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Healthcare Strength — Core medical, dental, and vision coverage for employees and dependents is highlighted alongside mental‑health resources and an EAP. Feedback suggests many view the health plan as good or flexible, contributing positively to total rewards.
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Retirement Support — A 401(k) program and company‑paid life/STD/LTD are positioned as core financial protections. Feedback suggests retirement offerings are a consistent component of total compensation.
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Leave & Time Off Breadth — Flexible time off, paid holidays, volunteer time, and hybrid/remote options expand the time‑away and flexibility toolkit. Feedback suggests this breadth adds meaningful non‑cash value for many roles.
Xometry Insights
What We Do
Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. With its proprietary technology, Xometry creates a marketplace that enables designers and engineers to rapidly source high-quality on-demand manufactured parts and assemblies. Xometry's innovative platform also empowers sellers of manufacturing services across the nation to grow their businesses. Xometry’s buyers range from self-funded startups to Fortune 100 companies.
