Responsible for:
Providing application support activities for FUJIFILM DMS internal and customer facing File Transfer, File Distribution and Platform and Legacy Batch Processing applications.
Extent of Authority:
Decision making within the scope of standards and procedures for role
Main Activities:
- Security Alert Monitoring - Monitor and triage security alerts across QRadar SIEM, WAF, IPS, SentinelOne, Varonis, Tenable, and UpGuard.
- Vulnerability Review - Perform vulnerability assessments, port analysis reviews, and basic threat validation.
- Security Ticket Management - Create, update, and maintain SOC security problem tickets and documentation.
- SOC Operational Checklists - Maintain the ITO SOC Daily Checklist and IP Block List Tracker.
- Daily Reporting - Produce daily monitoring summaries, track outstanding actions, and ensure timely handover to Australian security personnel.
- Escalation Handling - Escalate suspicious, critical, or high-risk events to Australian-based security personnel.
- Administrative SOC Functions - Support routine SOC operational tasks, documentation, and process adherence.
- Technical documentation - Maintain and create technical documentation
- Process improvements - Identify and carry out process improvements in consultation with the team manager
- Liaise clearly and reliably with Service Delivery staff and other support staff to ensure all tasks are carried out efficiently to meet customer service levels
- Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, FUJIFILM Data Management Solutions Pty Limited (FUJIFILM DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.
- Ensure all FUJIFILM DMS policies, including Business Management System and Security policies and procedures are adhered to.
- Ensure Work Health and Safety policies and procedures are adhered to.
- Ensure that you, and employees within your area of responsibility, always take care to work in a safe manner and report workplace hazards.
Key Skills and Personality Traits:
Key Skills:
- Cybersecurity Fundamentals - Understanding of common security concepts, threats, and defensive technologies.
- Experience with SIEM, EDR, IPS/WAF, or vulnerability management tools (preferred but not required; training provided).
- Strong analytical and problem solving skills.
- Ability to follow structured procedures and escalation workflows.
- Prioritisation and time management
- Proficient in using Microsoft Word and Excel
Personality Traits:
- Strong interpersonal and communication skills
- Good team player
- Helpful and proactive approach to all requests for help
Qualifications and Typical Experience:
- Experience in supporting business critical applications
- Relevant qualification in IT or other related discipline
Special Circumstances:
- Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.
- Must be eligible to legally work in Philippines.
- Employment is dependent on a national police criminal history check that is acceptable to FUJIFILM DMS
- Additional security clearances may be required as requested by FUJIFILM DMS or its clients.
- Required to work reasonable additional hours as may be necessary to meet the requirements of the position.
- Maintain FJUIFILM DMS and client confidentiality.
- Some travel may be required to various FUJIFILM DMS sites, interstate or overseas to meet requirements of the role.
- May be needed to be on-call from time to time to meet requirements of the role.
- Required to participate in workplace fit-for-work initiatives (including stretching programs).
Skills Required
- Experience supporting business-critical applications
- Relevant qualification in IT or another related discipline
- Cybersecurity fundamentals and understanding of common security concepts, threats, and defensive technologies
- Ability to follow structured procedures and escalation workflows
- Strong analytical and problem-solving skills
- Proficiency with Microsoft Word and Excel
- Must be legally eligible to work in the Philippines
- Acceptable national police criminal history check
- Experience with SIEM, EDR, IPS/WAF, or vulnerability management tools
What We Do
Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy






