You analyze what is really happening on a customer’s network, decide what matters, and configure the controls that stop the next attempt. You work on-site in Plano, TX, part of our global Security Operations Center (GSOC) team.
What you will do• Analyze - anomalies, alerts and threats, and decide what is real
• Fix - security issues in routing and networks
• Configure - security controls along Zero Trust principles
• Work hands-on - with protocols like SSH, SSL, HTTPS, SMTP and DHCP, and whatever else the customer runs
• Document - your work so the colleague taking over hits the ground running
How we work with AIWe invest in AI for two reasons: it keeps us ahead of innovation, and it keeps pace with how fast modern threats change. AI is built into our service, not bolted on. MDR Detect™ runs AI-assisted case handling behind our human-led GSOC, and we build our own AI infrastructure, shaped by the specialists who use it. That could be you. No problem if you are not an expert yet. Curious and honest about the gaps? Essential.
Who you are• You pull the thread - until you understand it, and you say “I don’t know yet” instead of guessing
• You own it - a customer’s request stays yours until it is solved
• You read the organization - not just the network
• You convince with insight - not volume
Experience• Relevant experience - 2-3 years of experience in a SOC, NOC, or similar security-operations role
Technical foundation
• Networking - routers, switches, firewalls (CCNA level, or heading there)
• Concepts - network segmentation, VPN, NAT, DNS and certificates
• Security thinking - least privilege, defense in depth, and how an attack moves once it is inside
• Systems - Windows, macOS and Linux
• Protocols - the common ones (SSH, SSL, HTTPS, SMTP, DHCP) and the confidence to pick up the rest
• Certifications - a relevant certification (for example CCNA or Security+) or actively working toward one; we sponsor further certification
AI and modern tooling• You use AI daily - and can explain how, not just that you do
• You get prompting - context and structure, not incantations
• You spot repetition - and package it into something reusable
• You respect confidentiality - customer data does not go just anywhere
• You can use git - clone, branch, commit, open a merge request
• You can write Markdown - our runbooks and AI context live in plain text
The rest• English - excellent, spoken and written
• On-site - required. This is not a hybrid role, and you live within commuting distance of our Plano, TX office
• Screening - due to the sensitive nature of the job, every hire goes through pre-employment screening
Nice to have• Product experience - Palo Alto Networks Strata or Cortex, Microsoft Defender, Fortinet FortiGate or similar
• Background - SOC, NOC or managed services experience
• Certifications - Palo Alto Networks Security Operations Professional, Palo Alto Networks Network Security Professional, CompTIA Security+, or Microsoft Security Operations Analyst
• Scripting - Python, Bash or similar
Skills Required
- 2–3 years of experience in a SOC, NOC, or similar security operations role
- Networking knowledge involving routers, switches, and firewalls at CCNA level or progressing toward it
- Understanding of network segmentation, VPN, NAT, DNS, and certificates
- Knowledge of least privilege, defense in depth, and attack movement within networks
- Experience with Windows, macOS, and Linux
- Familiarity with common protocols including SSH, SSL, HTTPS, SMTP, and DHCP
- Relevant certification such as CCNA or Security+, or actively working toward one
- Daily use of AI with understanding of prompting, reusable workflows, and customer-data confidentiality
- Ability to use Git, including clone, branch, commit, and merge-request workflows
- Ability to write Markdown documentation and runbooks
- Excellent spoken and written English
- Must work fully onsite and live within commuting distance of the Plano, Texas office
- Successful completion of pre-employment screening
- Experience with Palo Alto Networks Strata or Cortex, Microsoft Defender, Fortinet FortiGate, or similar products
- SOC, NOC, or managed services background
- Palo Alto Networks Security Operations Professional certification
- Palo Alto Networks Network Security Professional certification
- CompTIA Security+ certification
- Microsoft Security Operations Analyst certification
- Scripting experience with Python, Bash, or similar
What We Do
ON2IT is a global pure-play cybersecurity service provider specializing in Zero Trust solutions. They offer managed security services that protect data, ensure compliance, and stop threats.
