SOC Analyst

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview:

The SOC Analyst performs in-depth computer security investigations and required actions per the documented incident response lifecycle. This position requires moderate knowledge in areas including security threats and tools, incident investigation, operating systems, and networking. As a SOC Analyst, you will be responsible for monitoring, detecting and responding to security events and incidents to determine root cause analysis. You will gain technical knowledge across attack scenarios and gain experience across multiple security and technology platforms. This opportunity is in a 24x7x365 environment, requiring availability for all shifts including nights, weekends and holidays. 

Key Responsibilities:

• Conduct triage/categorization of potential Events and Incidents.
• Conduct initial evidence collection, case creation, and coordination/hand-off to other teams as necessary.
• Conduct full investigations and escalate to higher tiers as necessary.
• Respond in a timely manner (within documented SLA and Run Book) to support tickets.
• Contribute to Incident Handling documentation such as standard operating procedures, playbooks, briefings and executive reports.
• Utilize SIEM for detection and investigation of security events and incidents.
• Utilize case management tools to document and track investigations.
• Perform threat mitigation as required. 

Required Qualifications:

• This position requires at least 0-2 years of security experience.
• Moderate experience with EDR solutions such as SentinelOne, CrowdStrike, and MS Defender.
• Moderate knowledge of networking concepts (TCP/IP, Routing, Switching).
• Moderate knowledge of network defenses such as firewalls, IDS/IPS, Proxies.
• Moderate knowledge of operating systems such as Windows, Linux, Mac, Unix.
• Moderate knowledge of common TCP/IP protocols, OSI Layers 1-7.
• Moderate knowledge of common attack vectors. 

Preferred Qualifications:

• Ability to review packets with tools such as Wireshark and TCPdump.
• Understanding of MITRE ATT&CK and Cyber Kill Chain frameworks.
• Moderate understand of different cryptographic algorithms.
• Moderate knowledge in working in SIEM and EDR platforms.
• Experience in detect and response positions where isolation and containment procedures were used.

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.