Job Details
Description
INTERESTED IN APPLYING FOR THE POSTED POSITION?
Internal Candidates that meet the minimum qualifications will be interviewed and considered for the opening
All interested internal candidates must meet the minimum qualification for the job posted
To be considered for an internal job posting you must be in good standing with regards to your attendance and performance and been in your current position for a minimum of 90 days
FLSA:
Non- DOT/ Exempt
Department:
Quality
Job Title:
Safety Management System (SMS) and Quality Assurance (QA) Manager
Reports To:
Director of Quality and Compliance
DOT/ NON- DOT:
Non-DOT
Position Summary
The SMS & QA Manager develops and administers the Flightstar Safety Management System. This role will design, plan and coordinate with all departments the details of the Flightstar SMS in compliance with industry guidelines and Federal Regulations. In addition, this position will be responsible for the Quality Assurance Program, Internal Evaluation Program, technical library and SMS database used by the safety program.
Job Duties and Responsibilities
1
Assists in the development and implementation of a SMS in accordance with the guidance contained in Federal Aviation Administration (FAA) 14 CFR Part 5, Advisory Circular (AC) 120-92B and ICAO 9859.
2
Administrates, plans, and leads all risk working groups.
3
Assists in planning and administration of Safety Review Boards (SRB).
4
Manages relationships with representatives from all operational departments, regulatory authorities/governing bodies (FAA, ICAO, EASA, etc.) regarding the development and management of the Flightstar SMS.
5
Responsible for the research, analysis and development of hazard identification processes to enhance the Flightstar SMS.
6
Manages, develops and coordinates change management, risk assessments and safety analysis within the Flightstar SMS.
7
Develops, compiles and distributes analysis, trends and statistics based upon SMS data and makes recommendations with a data driven approach to safety.
8
Tracks safety recommendations, hazards, risks, findings, corrective actions, contributing factors, and root causes to ensure accuracy, reporting and follow-up as necessary.
9
Assists in event-specific investigations into all safety related aspects of company operations, including, but not limited to aircraft accidents, incident, irregular events, OSHA, etc.
10
Prepare monthly reports that detail the scope of each audit, audit findings, root causes, and corrective actions.
11Responsible for the management and monitoring of the Just Culture program and its effectiveness.
12Provides safety and SMS training to employees.13
Managers the QA Auditors and the Technical Librarian
14
Oversees regulatory affairs pertaining to FAA Federal Aviation Regulations and various international civil aviation authorities.15
Provide customer liaison during audits.
16
Primary FAA liaison and point of contact during FAA audits and visits.
17
Any other duties as assigned.
Key Interactions
Internal
Departments or Job Titles
Purpose
Senior Executives
Department Leaders
SME’s
External
Businesses or Organization
Purpose
Customers
MROH Corporate
FAA
Position Profile
Required
Desired
Level
Academic Qualifications
Bachelor’s degree in an Aviation or Safety discipline, Business Management, or related degree; three (3) or more years’ experience in aviation safety; or equivalent combination of education and experience.
x
Undergraduate
Languages
English, Spanish a plus
x
Advanced
Special Licenses
SMS Certification desired
x
Previous Experience
Must have knowledge of air carrier operations disciplines and administration.
x
Tools (technology, special equipment, etc.)
Position requires proficiency in Microsoft Office applications including Project, Visio and SharePoint. Strong working knowledge of database management is essential.
x
Advanced/ Expert
Skills
Proven experience in developing and facilitating training programs and presenting to both small and large audiences in various levels of leadership.
x
Strong knowledge of safety risk management and principles of project management.
x
Excellent reading and language comprehension
x
Exceptional oral and written communication skills
x
Strong knowledge of aviation safety principles, quality management fundamentals, and regulatory agencies and their function as related to air carrier operations (FAA, DOT, OSHA, EASA, etc.)
x
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor’s degree in aviation, safety, business management, or a related field, or an equivalent combination of education and experience
- Three or more years of experience in aviation safety, unless substituted by an equivalent combination of education and experience
- Knowledge of air carrier operations disciplines and administration
- Proficiency with Microsoft Office applications, including Project, Visio, and SharePoint
- Strong working knowledge of database management
- Experience developing and facilitating training programs and presenting to audiences of varying sizes and leadership levels
- Strong knowledge of safety risk management and project management principles
- Excellent reading and language comprehension
- Exceptional oral and written communication skills
- Strong knowledge of aviation safety principles, quality management fundamentals, and aviation regulatory agencies including FAA, DOT, OSHA, and EASA
- SMS certification
- Spanish language proficiency
What We Do
MRO Holdings is an aviation services and solutions provider with four airframe maintenance and modification facilities, and a technical solutions organization: Aeroman in El Salvador, Flightstar in Jacksonville, FL, TechOpsMX in Queretaro, Mexico and North State in Winston-Salem, NC. In addition, MRO Holdings recently launched a new comprehensive technical solutions organization called MRO Solutions, located in El Salvador. MRO Holdings is a World-Class aircraft maintenance and modifiation provider; we deliver long term solutions for the aviation industry. Our philosophy at MRO Holdings is simple: to recruit, train and invest in the best people in the industry to align our services and solutions with the long-term needs of our clients.
