SMM Specialist

Posted Yesterday
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Yerevan, ARM
In-Office
Mid level
Fintech • Mobile • Payments • Financial Services
The Role
Develop and execute social media strategies and editorial calendars; write, edit, publish, and moderate content across social platforms; manage Instagram and Facebook advertising campaigns; monitor performance, analyze metrics, identify actionable insights, optimize campaigns, track trends, and collaborate with designers, copywriters, agencies, and marketing teams.
Summary Generated by Built In

Description

Idram LLC is looking for a motivated and creative person with strong presentation and communication skills and demonstrable social networking experience to join company’s marketing team in the position of SMM Manager.

Job responsibilities

  • In partnership with digital marketing team, develop and implement social media strategy and editorial content plan to engage target audiences camp; industry experts through a cadence of daily posts and activities across all relevant social channels and platforms.
  • Work directly with SMM Team Lead, in-house designers and copywriter to ensure creative objectives are being met.
  • Write, edit and publish content on social media channels, leveraging social media management (SMM) systems and marketing automation tools/software.
  • Plan and manage all ad campaigns on social media, particularly on IG and Facebook.
  • Actively report, track and optimize performance of social media channels.
  • Make recommendations and provide updates to the Team Lead.
  • Work closely with platforms (Instagram, Facebook, YouTube, TikTok) and vendors (e.g. agencies) to identify opportunities.
  • Moderate all user-generated content in line with the moderation policy for each community.
  • Keep track of the latest social media news and trends.
  • Continuously improve by capturing and analyzing the appropriate social data/metrics,  insights and best practices, and then acting on the information.
  • Be a positive and socially active team player.

Required qualifications

  • Minimum 3-4 years of social media experience developing and executing social media marketing strategy including hands-on management of Instagram, Facebook and YouTube.
  • Preferably at a marketing/creative agency, or within the finance or tech industry.
  • Experience supporting a direct to consumer service desired. 
  • Strong track record of developing a successful social editorial strategy including experience building editorial calendars, writing content, and creating content and campaigns across social platforms.
  • Demonstrated experience using social monitoring, publishing & listening tools (Hootsuite, Google Analytics, AgoraPulse,Emplifi, etc.)
  • Excellent verbal and written communication skills with a track record of creating compelling, engaging and fresh social media content.
  • Proven experience identifying meaningful, actionable insights within past successful social media campaigns.
  • Excellent knowledge of Instagram and Facebook ads.
  • Knowledge of digital marketing and good understanding of major marketing channels.
  • Knowledge and strong interest in tech, finance, social platforms and influencer talent.
  • Ability to work collaboratively across the organization with employees at all levels.
  • Highly organized and able to manage multiple projects at once.
  • Proficient in Photoshop, PowerPoint, Excel, and photo/video editing professional tools.
  • Fluency in Armenian, Russian and English
  • BS degree, with a concentration in Social Media, Public Relations, Journalism, Business preferred or equivalent work experience.

    Skills Required

    • 3–4 years of social media experience developing and executing social media marketing strategies
    • Hands-on experience managing Instagram, Facebook, and YouTube
    • Experience developing editorial calendars and creating social media content and campaigns
    • Experience using social monitoring, publishing, and listening tools such as Hootsuite, Google Analytics, AgoraPulse, or Emplifi
    • Excellent verbal and written communication skills
    • Experience identifying actionable insights from social media campaigns
    • Excellent knowledge of Instagram and Facebook advertising
    • Knowledge of digital marketing and major marketing channels
    • Ability to collaborate across an organization with employees at all levels
    • Strong organization and ability to manage multiple projects simultaneously
    • Proficiency in Photoshop, PowerPoint, Excel, and professional photo/video editing tools
    • Fluency in Armenian, Russian, and English
    • BS degree in Social Media, Public Relations, Journalism, or Business, or equivalent work experience
    • Experience at a marketing or creative agency, or in the finance or technology industry
    • Experience supporting a direct-to-consumer service
    • Knowledge and strong interest in technology, finance, social platforms, and influencer talent
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    The Company
    HQ: Yerevan
    200 Employees
    Year Founded: 2004

    What We Do

    Idram is Armenia's leading fintech company, operating an e-money and payment system since 2004 and based in Yerevan. It offers a digital wallet, QR payments accepted at tens of thousands of retail locations, instant money transfers, online banking, and 24/7 payments for hundreds of services including utilities, telecom, loans, and taxes. It also offers Idram Junior, Armenia's first financial app for children, and was the first electronic money issuer licensed by the Central Bank of Armenia.

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