SMB Account Executive

Reposted 14 Days Ago
New York, NY, USA
In-Office
180K-220K Annually
Junior
Artificial Intelligence • Payments • Software • Hospitality
The Role
As an SMB Account Executive, you will close deals with business owners, manage fast-paced sales calls, collaborate with teams, and refine sales strategies achieving significant growth in customer acquisition.
Summary Generated by Built In
Hi 👋 I’m Aidan, founder of Maple.

At Maple, we’re building AI agents that work for local businesses: restaurants, salons, repair shops, and everything in between. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

About the Role

We’re looking for a high-energy SMB Account Executive to help bring Maple to thousands of local businesses across the country. This is a pure closing role—no prospecting required. Our growth marketing team delivers a steady flow of warm, high-intent leads, and your job is to help business owners quickly understand the value of Maple and confidently move forward.

You’ll run a high-velocity sales motion, speaking with dozens of business owners each week and closing 7–15 new locations per week. If you love fast feedback loops, frequent wins, and selling a product that genuinely helps customers on day one, this role is for you.

Early Account Executives will help define how SMB sales works at Maple and will have meaningful influence on process, tooling, and playbooks as we scale.

What You’ll Do

  • Close 7–15 new SMB customers per week through inbound and marketing-qualified leads (no prospecting required)

  • Run fast, consultative sales calls with local business owners across many industries

  • Clearly explain Maple’s value and guide customers to the right plan for their business

  • Maintain tight follow-up loops to move deals from first call to close quickly

  • Collaborate closely with growth, onboarding, and product teams to improve conversion and activation

  • Continuously refine sales scripts, objection handling, and demos as we scale

  • Provide direct feedback from the field to help shape messaging and product decisions

What We’re Looking For

  • We want people who are energized by big goals; we're racing towards 40,000 customers and $100m in revenue by the end of 2027

  • Someone excited to be part of a once-in-a-lifetime technological shift (AI is eating the world)

  • 1–4+ years of experience in SMB sales, inside sales, or high-volume closing roles (SaaS preferred but not required)

  • Comfortable running many calls per day and thriving in a fast-paced environment

  • Strong communicator who can make complex ideas feel simple and obvious

  • Competitive, resilient, and motivated by clear goals and frequent wins

  • Organized and process-oriented, but adaptable as things evolve quickly

  • Excited to help build and refine a sales motion that scales to tens of thousands of customers

Don’t Apply Here If...

Please don’t apply if you aren’t excited about the following:

  • Working ~70 hrs/week, in-person, with some of the most ambitious and intelligent people in NYC

  • Dealing with the growing pains of a hyper-scaling company — ambiguity, rapid change, and constant iteration.

  • Building a generational company at the center of a once-in-a-lifetime technological inflection.

  • Experimenting often, cutting losses quickly, and shipping fast. The faster and more things we try, the faster we all grow.

How we work
  • We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types

  • We believe in deep ownership. Engineers here talk to users, design features, and ship fast

  • We value clarity over process. You’ll spend most of your day building, not waiting on decisions

  • We move in person. We’re a tight-knit team that moves fast and solves problems together

What we offer
  • Competitive salary + meaningful equity

  • A real product with real usage and growing revenue

  • Strong In-person culture, fast feedback loops, and zero bureaucracy

  • A small team that feels like a founding team

  • Full health, dental, vision, 401k, life insurance, and unlimited PTO

  • Tools budget, coffee budget, whatever-you-need-to-be-great budget

Want to help reimagine how software works for real-world businesses? Let’s talk.

Top Skills

AI
SaaS
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The Company
HQ: New York, New York
10 Employees
Year Founded: 2023

What We Do

Maple builds human-like voice agents that answer every call, take orders, book reservations, and even handle payments—fully synced to the systems merchants already use. We’re starting with restaurants and expanding to drive-thrus, kiosks, and every place customers still reach for a phone. Our vision: give every neighborhood business an always-on teammate who never misses a guest, so great service is effortless everywhere. If shaping that future excites you, join us at maple.inc/careers.

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