You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
The Small Business Sales Executive works with existing National Independent agencies that CNA identifies as key partners for profitable growth. This role will develop sales plans and prepare strategies to protect, grow, and diversify the relationship with a defined group of CNA Agents. The role owns new business growth with assigned agencies and identification of cross- and repeat-sales opportunities.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Develops and maintains agency relationships with national independent agencies. Work with internal and external stakeholders to develop a strategic partner plan for each assigned agency; identify what activities will be required for success and understand whom to leverage.
Monitors and drives financial results and sales behavior execution to ensure that critical agencies are maximizing their opportunities and focused on those initiatives that present the greatest opportunity for profitable growth. Understand the portfolio make-up of individual agencies and the assigned territory; focus on driving opportunities that maintain CNA's growth and profit objectives, including changing the book mix, when identified, to drive profitability
Have a deep understanding of how each assigned agency places small commercial business and have strong relationships with agency leaders who help drive company placement decisions. Most agency relationships will have a high level of visibility with executive leadership that requires an ability to inform those leaders in an appropriate fashion and understand when to leverage those relationships to help drive an intended result. Must have the ability to negotiate and communicate with the most senior leadership both internally and externally.
Identify opportunities for consolidation or book-rolls - work with underwriting and product resources to determine possible fit and needs to execute; assist in the execution and measurement of active consolidations and book-rolls. Own the execution and understand what it takes for CNA to be in the top 3 carriers.
Through your agency interactions, market for program opportunities and bring any uncovered delegated underwriting authority opportunities to the programs team for consideration.
Understand usage of a digital rating platform (i.e. comparative rating platform) within assigned agencies and how they use that platform (if applicable); work to optimize results and understand decisions behind how CNA is displayed vs. other carriers.
May perform additional duties as assigned.
Reporting Relationship
AVP, Production & Sales
Skills, Knowledge & Abilities
1. Knowledge of the insurance industry, its products and services
2. Strong interpersonal and communication skills. Ability to effectively interact with both internal and external business partners.
3. Sales and agency management knowledge and skills. Includes strategic planning and strong analytical skills to effectively manage agency planning concepts to drive consistent, profitable growth.
4. Background in strategic portfolio management
5. Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
1. Bachelor's Degree in marketing, sales or related field or its equivalent.
2. Typically a minimum of eight years of insurance sales and agency management experience.
3. Small Commercial experience required.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
What We Do
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.
As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.
Why Work With Us
CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.
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