Slate CRM Consultant
SIG doesn't just provide consulting services; we solve problems. We are a team of dedicated professionals deeply committed to excellence and innovation. For over 35 years, we have been a trusted partner to more than 700 colleges and universities worldwide, offering comprehensive strategy, implementation, and managed support.
We prioritize client satisfaction, integrity, and expertise in higher education. Embrace diversity, collaboration, and personal growth in our inclusive environment.
Position Summary & Responsibilities
Are you a seasoned functional consultant who can assist clients in crafting, planning, and executing Slate® CRM solutions tailored for academic institutions? We are accepting applications for future job opportunities as a Slate CRM Consultant. The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on involvement in spearheading Slate CRM initiatives. The position offers remote work flexibility.
- Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
- Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement
- Ability to adapt to varying challenges and varying levels of user knowledge
Required Qualifications
- 5 or more years working within the Higher Education Industry.
- 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency.
- Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
- Proficient with developing, deploying, customizing and integrating CRM software
- Experience developing HTML content
- Ability to analyze business processes, procedures, and functions and make recommendations for improvement
- Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software
- Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
- Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems
- Experience in a consulting capacity, focusing on enhancing business process and creating efficiency.
- Ability to troubleshoot technical and functional issues within Slate.
- Exceptional oral and written communication skills and a proven customer service approach
- The ability to travel over 25%
Preferred Qualifications
- Experience managing project based work.
- Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce or other CRM's is a bonus.
Pay and Benefit
- The salary range is $90,000 -$125,000
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance
This job posting is for prospective opportunities, and while we may not have an immediate opening, we are dedicated to building a talent pool for future needs. We appreciate your interest in joining our team and will reach out to qualified candidates as suitable positions become available.
The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.
SIG is an Equal Employment Opportunity/Affirmative Action Employer.
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