Ask IT Consulting Inc.

Skype Interview For Technical Writer in Raleigh NC

Reposted 4 Days Ago

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Raleigh, NC, USA

In-Office

Mid level

Cloud • Information Technology • Consulting • Cybersecurity

The Role

Create and maintain technical documentation for ServiceNow implementations. Document web applications, networks, protocols, LDAP integrations, and enterprise IT architecture. Collaborate with teams, manage time and records, and ensure clear communication and quality.

Summary Generated by Built In

Company Description

This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Job Description

Position:Advanced Technical Writer with ServiceNow Exp.
Location: Raleigh, NC 27610
Duration: 12 + Months
Interview: Either Webcam Interview or In Person

Qualifications

Proven ServiceNow implementation experience
Web applications, networks, protocols and email (SMTP, POP3)
Basic understanding of ITIL v3 methodologies
Understanding of enterprise IT architecture
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Impeccable time-management and record keeping
A positive can-do attitude & willingness to learn
A strong personal commitment to quality service
The ability to work independently and with a team
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Excellent communication
Proven technical writing experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

Amrita Sharma

Desk Phone: +1 631-649-1313 Ext- 735

amrita@)askitc.com

Skills Required

Proven ServiceNow implementation experience
Experience with web applications, networks, protocols and email (SMTP, POP3)
Basic understanding of ITIL v3 methodologies
Understanding of enterprise IT architecture
Knowledge of web technologies (XML, HTML, JavaScript, AJAX, CSS, HTTP)
Impeccable time-management and record keeping
Positive can-do attitude and willingness to learn
Strong personal commitment to quality service
Ability to work independently and with a team
Experience with LDAP directories (Active Directory, eDirectory, OpenLDAP)
Excellent communication skills
Proven technical writing experience

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The Company

125 Employees

Year Founded: 2008

What We Do

Ask IT Consulting Inc. is a global information technology management firm founded in 2008 and headquartered in Holtsville, NY. The company specializes in providing comprehensive technology and workforce solutions, including IT consulting, talent management, and digital services. Their expertise extends to cybersecurity, cloud computing, and IT staffing, focusing on delivering tailored, innovative, and effective solutions to meet the unique objectives of their diverse clients.