Six Month FTC - Head of HR

Clear Junction is a global payments company licensed and regulated by the FCA in the UK. It offers regulated end-to-end payment solutions based on proprietary in-house technology. The company's infrastructure is designed to meet the growing needs of global financial companies.

Founded in 2016, Clear Junction has seen double-digit growth year over year, with over 130 fintech professionals now based across the UK and mainland Europe. As the fastest-growing, founder-led, privately owned business in the UK, Clear Junction is ranked number one in the FEBE Growth 100 list. We have also recently been named one of the fastest-growing privately held companies in The Sunday Times 100 List.

We are seeking an experienced and proactive Head of HR, reporting to the CEO.  As Head of HR, you will play a strategic and hands-on role in delivering exceptional HR service across the employee lifecycle. You will act as a trusted advisor to managers, driving best-in-class recruitment, employee relations, performance management, learning & development, and HR systems processes. You will work closely with stakeholders to align business objectives with people solutions, enabling the company to grow and thrive.

This is a six-month FTC.

The job responsibilities include, but are not limited to, the following:

• Managing and controlling all aspects of the HR function
• Talent strategy, develop, implement and update a comprehensive approach to attract, onboard, develop, and retain high performers whilst ensuring that the people plan aligns with the strategic objectives
• Performance management, develop, implement and update the global program for evaluating performance and providing feedback
• Design, implement and update the learning and development strategy which supports all CJ employees
• Design, implement and update a clear engagement and communication framework across teams in different time zones
• Play a key role in the implementation of the compensation framework and reward strategy, as well as compensation plans, in collaboration with the Group CEO, Group CFO and other department heads
• Ensure the proper application of employment legislation
• Ensure compliance with the headcount and compensation budgets of the departments of CJ, as directed by the Group CFO
• Scope and manage the implementation and enhancement of people platforms to enable automation of HR management and improved employee experience
• Coach and advise company management to develop themselves and their teams for improved performance and engagement
• Monitor interpersonal dynamics within CJ to identify potential conflicts. Proactively contribute to conflict resolution by providing guidance and support. Take ownership of escalated cases as agreed with the Group CEO.
• Manage the implementation of PIPs and handle cases involving ACAS/Employment Tribunal proceedings when required.
• Ensure diversity and inclusion, engagement, and well-being are at the centre of everything we do
• Collaborate with external consultants and trainers
• Manage and grow the HR function as the business scales
• Develop, implement and monitor adherence to HR-related policies and procedures
• Maintain knowledge of trends, best practices, regulatory changes and new technologies in HR, talent management, and employment law
• Administer HR activities
• Deal with grievances and violations, invoking disciplinary action when required (subject to the approval of the group CEO)

Key Requirements

• Proven experience in a similar role
• Strong expertise in recruitment, employee relations, performance management, and HR systems.
• Experience in partnering with senior leaders and influencing business decisions.
• Solid knowledge of employment legislation and HR best practices.
• Proficiency in HR systems (e.g., HiBob, Zinc, ATS platforms) and Microsoft Office Suite.
• Excellent interpersonal, problem-solving, and coaching skills.
• Ability to work independently, prioritise tasks, and manage multiple projects simultaneously.

• Experience in a scaling business or within the fintech/financial services industry

• Access to the company bonus scheme.
• 25 days holiday (plus bank holidays)
• Life assurance of 4 x salary, plus critical illness protection
• Private medical after probation period
• Hybrid Working 
• Work in a friendly, growing team