We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.
We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.
Job DescriptionThis role will support and assist the training department personnel in the administration of all internal and external training that takes place.
The successful candidate possesses excellent interpersonal skills and has significant experience working with Learning Management Systems (LMS), preferable Success Factors.
Job Functions & Responsibilities:
Register employees for external training classes.
Coordinate with external vendors to bring training classes on-site to facilities.
Create check requests, purchase requisitions and pro-card payment requests as needed to pay for training.
Coordinate with vendors to provide instructors for internal courses.
Coordinate with instructors to create annual schedules, to include communication of LMS numbers to planners, supervisors, and HR as needed.
Generate and distribute standard reports from LMS as needed.
Track and report on attendance as requested for various mandated training courses.
Assist in the setup and tracking of new training courses.
Assign personnel to online training courses.
Register employees for internal training courses.
Create and track attendance sheets in LMS.
Update employee training records in LMS.
Coordinate with training analyst to generate custom reports.
Track and record training in support systems as needed.
Process invoices for customer payment. .
Skills
3 + years tracking and managing training in an LMS.
5 + years customer service experience with written and oral communication with customers at all levels of organizations
Expert user of Microsoft Excel
Expert user of LMS (Success Factors preferred)
Meticulous attention to detail.
Ability to work on multiple tasks at one time in varying levels of completion.
Must have the ability to work independently within a small team and follow through on tasks.
Excellent written and oral communication skills
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 3 + years tracking and managing training in an LMS
- 5 + years customer service experience
- Expert user of Microsoft Excel
- Expert user of LMS (Success Factors preferred)
- Excellent written and oral communication skills
What We Do
vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."
