Site Supervisor — Columbia, SC

SecurTec Columbia, SC $40,000 – $50,000 per year Full-time | Flexibility to work days, evenings, overnights, weekends, and holidays

About This Role This position supports Protective Services within SecurTec's Physical Security division, serving as the on-site leader-in-charge for security operations at City of Columbia facilities, including the Rapid Shelter and seasonal Overflow / Winter Shelter operations. The role combines hands-on supervision, trauma-informed service, and continuous accountability across a 24/7 operation supporting vulnerable populations.

Position Summary The Site Supervisor is the primary day-to-day operational leader for security services across assigned City facilities, ensuring continuous 24/7 coverage. The Site Supervisor maintains a visible presence across all shifts, provides direct leadership to Armed and Unarmed Security Officers, and ensures every interaction is conducted in a calm, professional, non-confrontational, and trauma-informed manner. The Site Supervisor reports directly to the SecurTec Project Manager.

Key Responsibilities

• Serve as the on-site Leader in Charge during assigned shifts and provide roving supervisory oversight across days, evenings, and overnights
  
• Oversee resident, staff, and visitor check-in processes, controlled access, full searches of individuals and belongings, and proper confiscation and storage of prohibited items
  
• Ensure all security interactions remain non-confrontational and grounded in trauma-informed principles
  
• Conduct daily shift briefings, post inspections, performance coaching, and real-time corrective action with all Armed and Unarmed Security Officers
  
• Manage daily activity logs, incident reports, search documentation, and shift handovers for submission to the Project Manager and City staff
  
• Lead on-site emergency response, medical calls, behavioral incidents, and rapid activation and demobilization of the Overflow / Winter Shelter facilities (November 1 – April 1)
  
• Deliver and document ongoing training in de-escalation, search techniques, SLED compliance, and trauma-informed care
  
• Perform weekly quality assurance audits of logs, equipment, and post orders
  
• Serve as the primary point of contact for City staff during incidents and coordinate immediate resolution
  
• Maintain full compliance with SLED registration requirements, City policies, and contract deliverables
  
• Support the Project Manager with scheduling, timekeeping, performance evaluations, and monthly reporting
  

Required Qualifications

• Minimum 3 years of progressive security supervisory experience
  
• At least 1 year of experience in shelter, transitional housing, behavioral health, or similar trauma-informed environments
  
• Proven ability to lead multi-shift 24/7 teams while maintaining a calm, professional, and service-oriented presence
  
• Strong working knowledge of access control, search procedures, and de-escalation techniques with vulnerable populations
  
• Current South Carolina SLED Security Officer Registration in good standing
  
• South Carolina SLED Firearms Certification / Permit (if performing armed duties)
  
• CPR / First Aid / AED and Handle with Care (or equivalent trauma-informed de-escalation) certification, or the ability to obtain within 30 days of hire
  
• High school diploma or GED required
  
• Excellent verbal and written communication skills with demonstrated report-writing ability
  
• Valid South Carolina driver's license and reliable transportation
  
• Must pass a comprehensive background check, drug screening, and psychological evaluation
  

Preferred Qualifications

• Associate or Bachelor's degree in Criminal Justice, Security Management, or a related field
  

Physical & Work Requirements

• Full-time position with flexibility to work all shifts, including days, evenings, overnights, weekends, and holidays
  
• Ability to respond 24/7 when on call
  
• Ability to stand and walk for extended periods, climb stairs, lift up to 50 lbs., and respond quickly to emergencies
  
• Willingness to work at multiple sites (Rapid Shelter primary) and support Overflow / Winter Shelter operations as activated
  
• Must successfully pass all City-required vetting, drug testing, and annual recertification requirements